Ginger M. Todd
Ramer
Summary
Accomplished in providing comprehensive administrative support and coordinating office operations. Skilled in managing complex schedules, project coordination, and streamlining internal procedures to enhance efficiency. Strengths include strong problem-solving skills, proactive communication, and the ability to thrive in fast-paced environments. Previous roles led to improved office organization and enhanced internal communications.
Overview
12
12
years of professional experience
Work History
ASA 2
Tennessee Department of Transportation
08.2021 - Current
- Customer Service (internal and external)
- Finalization of contracts
- Review delivery tickets for formatting accuracy
- Provide administrative support for the Operations District Supervisor
- File record management
- Employee time, leave, and mileage entries completed in Edison
- Entries made in Sitemanager such as estimates, T2s, and Daily Work Reports
- SWIFT entries completed timely
- Contractor Payroll approval/denials and Prompt Payment Reports completed through AASHTOWARE
- Assist unit employees with benefits enrollment questions
Insurance Credentialing Specialist
Self-Employed
06.2017 - 12.2023
- Create, maintain, and input information into databases.
- Complete forms in accordance with company and payer policies and procedures
- Compose and distribute monthly correspondence and reports.
Insurance Coordinator
Dental Arts of Corinth, PLLC
06.2019 - 08.2021
- Verify commercial, Medicaid, Medicare, exchange program, and self-insured insurance policies of patients scheduled daily.
- Keep ahead of current schedule by no less than one day ensuring patients are eligible for dental service as of their scheduling appointment dates.
- Dentrix mastery certificated in front office, treatment planner, ledger, billing, insurance, and scheduling.
- Care Credit certification
- Help patients better understand the care they are receiving and what they should expect to pay for those services.
- Payroll and time management
Interim Operations Manager
Tri-State Provider Network, LLC
10.2018 - 02.2019
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Prepare & review operational reports and schedules to ensure accuracy and efficiency.
- Acquire, distribute, and store supplies and office equipment.
- Analyze internal processes and recommend/implement procedure or policy changes to improve operations, such as supply changes or the disposal of records.
- Collect & deposit money into accounts, disburse funds from cash accounts to pay invoices, keep records of income/outcome, and ensure accounts are balanced.
- Arrange conference, meeting, and/or travel reservations.
- Completed a three-month project on independent management saving the company thousands of dollars per year on labor costs.
Insurance Credentialing Specialist, Administrative Assistant
Magnolia Regional Health Center
12.2013 - 10.2018
- Researched & implemented a new delegated credentialing managed care contract with Magnolia Health Plan.
- Researched & implemented the Intellisoft Database Management System to increase productivity in the department.
- Created, coordinated, & executed the Annual Nurse Practitioner Appreciation Reception.
- Member of multiple committees, including (but not limited to) Steering, Quality, Safety, & Recruitment.
- Responsible for credentialing and recredentialing over 200 providers.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Analyze internal processes and recommend/implement procedure or policy changes to improve operations, such as supply changes or the disposal of records.
- Collect & deposit money into accounts, disburse funds from cash accounts to pay invoices, keep records of income/outcome, and ensure accounts are balanced.
- Complete necessary purchase requisitions and purchase orders in the process of procuring needed equipment and supplies for multiple departments.
Education
Associate in Applied Sciences - Business Studies
Jackson State Community College
Jackson, TN12.2012
Some College (No Degree) - Bachelor’s of Interdisciplinary Studies
University of Tennessee At Martin
Selmer, TNSkills
- Accounts payable and receivable
- Insurance enrollment and credentialing
- Database and records management
- Event and project management
- Employee recruitment and relations
- Contract negotiation and management
- Service orientation in patient care
- Payroll processing and leave management
- Time management and scheduling
- Electronic medical records (EMR)
- HIPAA compliance and auditing
- Chart auditing and quality assurance
- Switchboard operations and communication
- Intellisoft, MD Staff, Meditech 61 proficiency
- Magic, Dentrix, AASHTOWARE expertise
- Sitemanager and LIMS utilization
- TDOT-certified flagging
- Proficient with AWP cloud-based software
Accomplishments
- Recognized by supervisors and colleagues for excellent patient care and attention to detail
- Successfully completed multiple training videos through the TN Learning Network from the procurement & contracts division
- Consistently receive exceeds expectations on employee performance reviews
Affiliations
- Active trail-runner and hiker
- Participate in 5k & 10k races throughout the region year round
References
References available upon request.
Timeline
ASA 2
Tennessee Department of Transportation
08.2021 - Current
Insurance Coordinator
Dental Arts of Corinth, PLLC
06.2019 - 08.2021
Interim Operations Manager
Tri-State Provider Network, LLC
10.2018 - 02.2019
Insurance Credentialing Specialist
Self-Employed
06.2017 - 12.2023
Insurance Credentialing Specialist, Administrative Assistant
Magnolia Regional Health Center
12.2013 - 10.2018
Associate in Applied Sciences - Business Studies
Jackson State Community College
Some College (No Degree) - Bachelor’s of Interdisciplinary Studies
University of Tennessee At Martin
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