Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ginger Opayemi

Dalhart

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Loves Truck Stop. Skilled in inventory control and problem-solving, adept at staff training and motivation. Increased operational efficiency through strategic planning and effective staff supervision, demonstrating exceptional decision-making and customer service focus. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Shift Manager

Loves Truck Stop
05.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
  • Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
  • Managed staff hiring, training and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Built relationships with customers and managed accounts to drive revenue and profit.

CNA

Coon Memorial Hospital
09.1996 - 05.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.

Correctional Officer

Texas Department Of Criminal Justice
07.2020 - 12.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Mail Room Assistant

Texas Department Of Criminal Justice
09.2019 - 05.2022
  • Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy.
  • Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
  • Maintained thorough records of incoming and outgoing shipments using company software programs accurately.
  • Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
  • Ensured timely deliveries by coordinating pickups and drop-offs with courier services efficiently.
  • Verified proper distribution of incoming mail to correct individuals and departments.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Maintained accuracy in mail distribution with careful attention to detail, ensuring all recipients received correct correspondence.
  • Contributed to a safe work environment by maintaining cleanliness and organization within the mailroom area.

Medication Aide

Coon Memorial Hospital
05.2012 - 09.2019
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Administered prescribed drugs to high-volume patient caseload.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Reported changes in patient status regarding drug therapy.
  • Boosted patient compliance with medication regimes through compassionate guidance and support.
  • Supported the nursing staff with essential tasks, streamlining the overall care process.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Demonstrated comprehensive knowledge of state regulations regarding medication administration, staying current on updates as needed.
  • Employed time management skills to prioritize tasks effectively without compromising patient care quality.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Reordered medication to maintain adequate supply.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Monitored medication storage area to maintain medication security and control.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.

Education

Nursing / Mortuary

Frank Phillips College
Borger, TX

Nursing

Amarillo College
Amarillo, TX

Diploma - Vac And General

Dalhart High School
Dalhart, TX
05.1996

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Staff Motivation
  • Opening and closing procedures
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Team Development
  • Inventory Control
  • Documentation And Reporting
  • Operations Management
  • Staff Supervision
  • Critical Thinking
  • Problem-Solving
  • Coordinating Daily Operations

Timeline

Shift Manager

Loves Truck Stop
05.2022 - Current

Correctional Officer

Texas Department Of Criminal Justice
07.2020 - 12.2022

Mail Room Assistant

Texas Department Of Criminal Justice
09.2019 - 05.2022

Medication Aide

Coon Memorial Hospital
05.2012 - 09.2019

CNA

Coon Memorial Hospital
09.1996 - 05.2024

Nursing / Mortuary

Frank Phillips College

Nursing

Amarillo College

Diploma - Vac And General

Dalhart High School

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Ginger Opayemi