Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ginger Powell

Hartwell,GA

Summary

With over 20 years of law enforcement communication experience and law enforcement experience, including specialized roles as a School Resource Officer and 911 Operator, I excel in critical thinking and effective communication, as demonstrated at the City Of Harwell Police Department and Hart County EMS. My expertise in these areas make me a great candidate for the job of communication officer with your agency.

Overview

24
24
years of professional experience
1
1
Certification

Work History

911 Operator

Hart County EMS 706-376-3930 Missy Cobb
09.2023 - Current


  • Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
  • Handled sensitive situations with tact and discretion, maintaining confidentiality as required by law and departmental policies.
  • Demonstrated excellent multitasking abilities while managing multiple phone lines, radio communications, and computer systems simultaneously.
  • Enhanced communication between first responders and the public by providing clear, concise information during high-stress situations.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.

SRO/Police Officer

City Of Harwell Police Department 706-376-3111
01.2007 - Current
  • Served as a school resource officer, improving relationships between youth and police through positive interactions while maintaining a safe environment for students and staff, and including the public during after hour school events.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Enhanced emergency response times by efficiently coordinating with first responders and accurately relaying critical information.

Police Officer

City of Royston Police Department
07.2006 - 01.2007
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Patrolled assigned areas to prevent and detect crimes.

Police Officer/SRO/Dispatcher

City Of Hartwell Police Department
05.2001 - 07.2006
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and providing a safe environment for students and staff.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Enhanced emergency response times by efficiently coordinating with first responders and accurately relaying information for a timely and safe response.

Education

No Degree - Basic Law Enforcement Training Course

Georgia Public Safety Training Center GPSTC
155 Buddy Christian Way Athens, GA
06-2003

No Degree - Basic Communications Officer

Georgia Public Safety Training Center GPSTC
1000 Indian Springs Dr Forsyth, GA 31029
01-2002

No Degree - Jailer School

Georgia Public Safety Training Center GPSTC
1000 Indian Sprngs Dr Forsyth, GA
11-2001

High School Diploma -

Franklin County High School
Carnesville, GA
05-1992

Skills

  • 20 plus year certified law enforcement communication experience including GCIC/NCIC certification and experience that is current
  • 20 plus years certified law enforcement experience including school resource officer
  • 1 1/2 year in EMS/Fire dispatch and communication experience and CAD experience
  • Report writing
  • Integrity and honesty
  • Critical thinking
  • Great work ethic and being at work and on time

Certification

  • Basic Law Enforcement Training Class - Georgia Public Safety Training Center 06/2003 PBLE040679S
  • Basic Communications Officer - Georgia Public Safety Training Center - 01/2002 - PBDC040207N
  • Basic Jail Training - Georgia Public Safety Training Center - 11/2001 - PBJA040496S

Timeline

911 Operator

Hart County EMS 706-376-3930 Missy Cobb
09.2023 - Current

SRO/Police Officer

City Of Harwell Police Department 706-376-3111
01.2007 - Current

Police Officer

City of Royston Police Department
07.2006 - 01.2007

Police Officer/SRO/Dispatcher

City Of Hartwell Police Department
05.2001 - 07.2006

No Degree - Basic Law Enforcement Training Course

Georgia Public Safety Training Center GPSTC

No Degree - Basic Communications Officer

Georgia Public Safety Training Center GPSTC

No Degree - Jailer School

Georgia Public Safety Training Center GPSTC

High School Diploma -

Franklin County High School
Ginger Powell