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Ginger Sinclair
Account Manager
Greensboro,NC
Work Preference
Summary
Dynamic Benefits Procurement Specialist and Account Manager with a proven track record, excelling in carrier agreement management and effective communication. Successfully negotiated contracts and identified cost-saving opportunities, enhancing client satisfaction and retention. Recognized for strategic insights and fostering strong supplier relationships, driving operational efficiency and compliance.
Overview
18
18
years of professional experience
3
3
Certification
Work History
Benefits Procurement Specialist /Account Manager
Scott Insurance
09.2022 - 07.2025
- Marketed all lines of group business including, medical, dental, and disability.
- Conducted annual new and renewal market analysis with insurance carriers for new and existing client business.
- Assisted in determining strategies for the marketing and placement of accounts.
- Evaluated vendor proposals to ensure compliance standards.
- Researched market trends to identify potential cost-saving opportunities.
- Developed and strengthened supplier relationships.
- Collaborated with team members to maintain accurate records and forecasts.
Account Manager
Marsh & McLennan
03.2021 - 02.2022
- Managed client relationships, ensuring satisfaction and retention through effective communication and support.
- Coordinated cross-functional teams to resolve client issues promptly and efficiently.
- Analyzed market trends to provide clients with strategic insights and recommendations.
- Utilized CRM software to track interactions, manage accounts, and measure performance metrics effectively.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
Senior Health Plan Director
Idaho Associated General Contractors
09.2013 - 12.2020
- Developed and implemented strategic initiatives to enhance operational efficiency.
- Presented key findings and recommendations to the board of directors, influencing strategic direction and priorities.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Fostered a culture of continuous improvement through training programs that enhanced team capabilities.
Contract Control Manager
Blue Cross of Idaho
08.2007 - 08.2013
- Negotiated and adhered to contract terms, ensuring compliance with legal and regulatory requirements.
- Reviewed and negotiated contract terms to ensure compliance with organizational policies.
- Managed contract lifecycle from initiation through execution, enhancing process efficiency.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration department.
Education
Bachelor of Arts - Management And Organizational Behavior
George Fox University
Newberg, ORSkills
- Collaborative teamwork
- Innovative problem solver
- Customer relationship building
- Strong organizational skills
- Collaborative project oversight
- Regulatory compliance management
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Increased efficiencies and collaboration of staff through mentoring based program.
Certification
- Active Health and Life License
- GBDS, Group Benefits Disability Specialist
- VBS, Voluntary Benefits Specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Teams
Benefit Focus
Employee Navigator
Timeline
Benefits Procurement Specialist /Account Manager
Scott Insurance
09.2022 - 07.2025
Account Manager
Marsh & McLennan
03.2021 - 02.2022
Senior Health Plan Director
Idaho Associated General Contractors
09.2013 - 12.2020
Contract Control Manager
Blue Cross of Idaho
08.2007 - 08.2013
Bachelor of Arts - Management And Organizational Behavior
George Fox University
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