Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giniece Busch

Chicago,il

Summary

Results-driven guest services professional with strong administrative and customer relations skills. Background includes handling paperwork, accounts, and telephone calls with friendly and approachable attitude. Good with disgruntled guests, using charm and experience expertise to restore customer loyalty and satisfaction. Efficient, organized, and resourceful hospitality professional able to handle dynamic customer needs in fast-paced environments. Always ready to go above and beyond to exceed guest expectations and increase brand loyalty. Familiar with administrative, Guests Orientated tasks.

Overview

2025
2025
years of professional experience

Work History

Fulfillment Coordinator

Nordstrom
11.2020 - Current
  • Increased pick-and-pack accuracy rates with thorough employee training and implementation of best practices.
  • Trained new employees on fulfillment processes and procedures, fostering a knowledgeable workforce prepared to meet company goals.
  • Managed inventory levels for optimal stock availability, reducing backorders and ensuring timely product delivery.
  • Collaborated with various departments to develop cross-functional teams focused on improving overall business performance.
  • Improved order processing efficiency by streamlining the fulfillment process and implementing time-saving strategies.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Coordinated with sales and customer service teams to address any order discrepancies or issues promptly, resulting in improved customer satisfaction.

Maintenance Worker

Skyline Managment Group
08.2018 - 11.2020
  • Located problems with building systems using good troubleshooting abilities
  • Maintained grounds appearance, including mowing lawns, trimming shrubs, and pruning trees
  • Responded to all maintenance and repair calls and promptly corrected malfunctions
  • Determined maintenance needs for [Type] projects and completed basic plumbing repair and painting tasks
  • Accomplished workloads with available resources and equipment using strong planning and scheduling skills
  • Kept all building systems in working order, following schedule for routine and preventive maintenance tasks

Food Service Worker

University Of Chicago Of Medicine
08.2016 - 12.2016
  • Deliver meals to Patients
  • Used Correct PPE for Patients Safety
  • Made Sure food Tray was accurate to patient's Diet
  • Documented Order and Arrival times of Each Tray
  • Documented and Stocked Patient and Nurse Nourishment rooms
  • Maintained food supply closet, including reporting low-stock items and rotating stock efficiently
  • Observed all quality and safety standards for safe food-handling practices
  • Maintained accuracy by carefully reviewing orders to prepare meal trays
  • Prepared and plated food in line with quality, presentation, and temperature parameters
  • Assembled meal trays with foods in accordance with patients' diets
  • Prepared and organized tray line using proper equipment to maintain food temperatures

Event Coordinator

The Bracket Room
  • Company Overview: The Bracket Room is a great place for family dinners, Private functions, Corporate lunches, or just to get a good drink and a great meal
  • Collaborated with team members to meet daily demands and handle challenging projects
  • I Serve and host company parties of 150 to as little as 30
  • Promote and introduce all daily and weekly specials
  • With my larger parties they are completely catered to buffet style
  • When necessary I step behind the bar and shake up signature cocktails
  • I take pride in making sure all the guests are a priority
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies
  • The Bracket Room is a great place for family dinners, Private functions, Corporate lunches, or just to get a good drink and a great meal

Education

Central State University - Middle Childhood /AYA

Central State University
Wilberforce, ohio
08.2012

High School Diploma -

Simeon Career Academy
Chicago, il
06.2011

Skills

  • Work order management
  • Maintenance logging
  • Food handling standards
  • Cleaning and sanitation
  • Meal preparation
  • Task prioritization
  • Guest engagement
  • Menu memorization
  • Customer service
  • Customer relations
  • Order management
  • Payment processing

Timeline

Fulfillment Coordinator

Nordstrom
11.2020 - Current

Maintenance Worker

Skyline Managment Group
08.2018 - 11.2020

Food Service Worker

University Of Chicago Of Medicine
08.2016 - 12.2016

High School Diploma -

Simeon Career Academy

Event Coordinator

The Bracket Room

Central State University - Middle Childhood /AYA

Central State University
Giniece Busch