Ginnette Aguillera
Austin
Summary
I am an optimistic person with a positive attitude. I am characterized by being responsible and organized in my work. I am a reliable, independent worker. I like to contribute my ideas to enrich group processes. I am flexible and continually seek excellence.
Overview
15
15
years of professional experience
Work History
Insurance Agent
S $ T Duran Insurance
01.2023 - 01.2024
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Utilized CRM software to manage client relationships.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Cross-sold insurance products to existing clients to reach sales targets.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Collected premiums on or before effective date of coverage.
- Met with customers to provide information about available products and policies.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Calculated premiums and established payment methods for sales.
Assist Director
Venamerican Distributor
01.2019 - 07.2021
- Assist Director with staff requirements, related to sales and inventory
- Assist with the design of new procedures and policies
- Receptionists
- Organization of files
- Helped with inventory
Business Administration Manager
Toda Vista Community Management
01.2009 - 03.2018
- Supervise budget and expenses / Petty Cash
- Ensure the company is compliant with all related laws
- Process incoming and outgoing mail
- Manage staff for property maintenance
- Payroll and pay stubs
- Schedule tours, visits, maintenance, and repairs
Education
Bachelor's Degree - Business Administration And Management
Jose Maria Vargas University
Caracas Venezuelq08-1988
Bachelor's Degree - Administration and Human Resources
Rodolfo Loero Arismendi University Institute of Industrial Technology
Skills
- Spanish (native)
- English
- Positive and dynamic
- Organization
- Attention to detail
- Computer's Skills
Timeline
Insurance Agent
S $ T Duran Insurance
01.2023 - 01.2024
Assist Director
Venamerican Distributor
01.2019 - 07.2021
Business Administration Manager
Toda Vista Community Management
01.2009 - 03.2018
Bachelor's Degree - Administration and Human Resources
Rodolfo Loero Arismendi University Institute of Industrial Technology
Bachelor's Degree - Business Administration And Management
Jose Maria Vargas University
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