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Ginno Scarna
Kissimmee,FL
Summary
Dynamic Sales Associate with a proven track record of consistently exceeding sales targets in the Vacation Ownership sector through expert product sales strategies and exceptional client relationship management. Strong ability in client outreach and accurately assessing customer expectations leads to enhanced satisfaction and increased repeat business. Combines persuasive selling techniques with a deep understanding of customer needs, ensuring tailored solutions that drive results. Committed to fostering long-term client partnerships while achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Discovery Sales Manager
Travel and Leisure
Orlando, FL
09.2025 - Current
- Conducted in-person presentations on advanced sales center strategies.
- Assisted in establishing connections and building rapport with potential and existing owners.
- Supported sales efforts by initiating transactions and applying effective closing techniques.
Sales Associate
Hilton Grand Vacations
Orlando, FL
04.2021 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Wyndham Vacation Ownership
Orlando, FL
01.2019 - 04.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Diamond Resorts
Las Vegas, NV
10.2017 - 01.2019
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
Education
Bachelor of Hospitality And Tourism Management - Tourism And Hospitality
Universidad Internacional De Turismo
Mexico City05-1996
Skills
- Experienced in executing product sales strategies
- Customer relationship management
- Client relationship management
- Evaluation of customer expectations
Accomplishments
- Award winner of the 2018 Champions Club North America Sales Executive.
Certification
Real Estate Salesperson License - [State] Real Estate Commission.
Languages
Spanish
Full Professional
Timeline
Discovery Sales Manager
Travel and Leisure
09.2025 - Current
Sales Associate
Hilton Grand Vacations
04.2021 - Current
Sales Associate
Wyndham Vacation Ownership
01.2019 - 04.2021
Sales Associate
Diamond Resorts
10.2017 - 01.2019
Bachelor of Hospitality And Tourism Management - Tourism And Hospitality
Universidad Internacional De Turismo