Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ginny Eads

Wyandotte,MI

Summary

Adept in managing high-stress situations with exceptional situational awareness and critical thinking. Skilled in information gathering and prioritization, significantly enhancing emergency response efficiency and patient care quality. Demonstrates patience and assertiveness, ensuring optimal outcomes in crisis management and healthcare environments. Also an attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Overview

7
7
years of professional experience

Work History

911 Emergency Dispatcher

City Of Wyandotte
09.2023 - Current
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
  • Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
  • Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Staffing Coordinator

Corewell Health Dearborn Campus
02.2023 - 06.2024
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Developed and facilitated new-hire orientations.

Certified Nursing Assistant

Corewell Health Trenton Campus
04.2019 - 01.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.

Certified Nursing Assistant

Bellefountain Nursing/ Rehab
05.2017 - 04.2019
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Education

Associate of Science - Nursing

Henry Ford College
Dearborn, MI
01.2026

Certification For Certified Nursing Assistant - CNA

Health Solutions
Allen Park, MI
04.2017

High School Diploma -

Woodhaven High School
Flat Rock, MI
06.2014

Skills

  • Patience and Tolerance
  • Prioritization
  • Situational Awareness
  • Information Gathering
  • Assertiveness
  • Problem-Solving
  • Critical Thinking
  • Works Well Under Pressure
  • Teamwork and Collaboration
  • Active Listening
  • Stress Tolerance
  • Decision-Making

References

1. Amy Pigott 

    Nursing Supervisor

    Corewell Health Dearborn

    (313) 720-6130


2. Michelle Azzopardi

    Nursing Supervisor

    Corewell Health Dearborn

    (313) 903-2053


3. Brittany Rose

    Bed Management, RN

    Corewell Health Dearborn

    (313) 405-4920


4. Yolanda Smiler

    Staffing Coordinator

    Corewell Health Dearborn

    (313) 574-4060


5. Krystle Dionise

    Center Leader 

    Starfish Family Services

    (313) 932-7600

    


Timeline

911 Emergency Dispatcher

City Of Wyandotte
09.2023 - Current

Staffing Coordinator

Corewell Health Dearborn Campus
02.2023 - 06.2024

Certified Nursing Assistant

Corewell Health Trenton Campus
04.2019 - 01.2023

Certified Nursing Assistant

Bellefountain Nursing/ Rehab
05.2017 - 04.2019

Associate of Science - Nursing

Henry Ford College

Certification For Certified Nursing Assistant - CNA

Health Solutions

High School Diploma -

Woodhaven High School

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