GINNY KNAPP
Lantana,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk Administrator
Healthy Partners
11.2016 - Current
- Streamlined check-in and check-out processes for improved patient experience and reduced wait times.
- Maintained an organized reception area, creating a welcoming atmosphere for patients and visitors.
- Managed multi-line phone systems, directing calls to appropriate departments for efficient communication.
- Increased overall productivity by efficiently managing schedules and appointments for multiple physicians
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents and obtain any necessary medical records
- Maintains and updates current information on physician schedules ensuring that patients are scheduled properly.
- Assisted with onboarding new patients and securing paperwork completion.
- Collected deductible/copay/previous balance payments, processed transactions and updated relevant records.
Education
High School Diploma -
John I. Leonard High School
Greenacres, FL1997
Skills
- Reception Area Maintenance
- Scheduling Coordination
- Cash Handling
- Administrative Skills
- Record keeping
- Telephone etiquette
- Multitasking abilities
- Attention to detail
- Administrative support
- Record Preparation
- Scheduling
- Professional demeanor
Timeline
Front Desk Administrator
Healthy Partners
11.2016 - Current
High School Diploma -
John I. Leonard High School
Similar Profiles
Kerri SorrellKerri Sorrell
Referral Coordinator at Healthy PartnersReferral Coordinator at Healthy Partners
Kelli RogersKelli Rogers
Program Director, Geaux Get Healthy at Mayor's Healthy City Initiative (Healthy BR)Program Director, Geaux Get Healthy at Mayor's Healthy City Initiative (Healthy BR)
Bobbie McKayBobbie McKay
Helper at Healthy Babies Healthy ChildrenHelper at Healthy Babies Healthy Children