Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about building the skillset of employees empowering for a successful career.
Overview
17
17
years of professional experience
Work History
Systems Analyst
Beacon Health System
02.2022 - Current
Assisted staff and users with computer malfunctions and program problems
Mapped industry standard design patterns to existing code base to derive component architecture model of Electronic Medical Records system
Maintained a secure environment by implementing security policies and procedures according to industry standards
Tested newly installed programs and applications to validate operability
Coordinated installation of updated computer programs and systems
Identified areas for improvement in current systems architecture and proposed strategies for optimization
Analyzed user requirements and implemented system changes to improve efficiency.
Clinical Informatics Educator
Beacon Health System
02.2020 - 02.2022
Designed curriculum, lesson plans and instructional materials for classroom and individual teaching sessions
Maintained open communication with team members and stakeholders, resulting in successful project outcomes
Organized activities and resources to promote student engagement in learning
Integrated and created multi-media tools such as videos, slideshows, audio recordings into lessons when appropriate
Encouraged critical thinking skills among students through problem-solving activities
Assessed student progress regularly through formal and informal assessments
Created and modified various teaching documents using Microsoft Office and PowerPoint
Created a safe, comfortable learning environment for students by establishing positive relationships with them
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Laboratory Clinical Support Coordinator
Beacon Health System
11.2017 - 02.2020
Monitored quality assurance program to improve performance and maintain high standards of care
Assessed need for additional staff, equipment and services based on historical data and seasonal trends
Coordinated scheduling of training for all areas of the lab and communicate training status
Maintained records of employee training
Maintained
Identified areas requiring improvement or modification based on changes in industry standards or trends
Explained policies, procedures and services to team
Organized continuing education opportunities for staff members related to their respective roles
Provided direct supervision to clinical staff members in accordance with regulatory standards
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration
Assisted with administrative duties, which included: record keeping, scheduling, inventory of supplies, internal and external communication, organization and maintenance of files, and other clerical-related requests.
Ensured compliance with all applicable laws, regulations, policies, and procedures governing healthcare service delivery
Introduced new departmental policies and oriented staff to facilitate adoption of changes
Trained new staff members to the policies and procedures of our department.
Laboratory Patient representative
South Bend Clinic
04.2007 - 11.2017
Input medical and insurance information into database for inclusion in patient records
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self
Conducted various blood tests and updated results into paper and electronic charts
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique
Verified quality of specimens by centrifuging specimens for logistics courier to pickup
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
Maintained a clean, safe, and organized work environment
Calibrated equipment according to manufacturer specifications
Reported any abnormal results or trends to supervisor or laboratory manager
Ensured compliance with federal regulations governing laboratory procedures
Performed venipuncture and other blood collection procedures according to established standards
Collected specimens from pediatric, adult, geriatric, and special needs patients
Followed all safety protocols when handling hazardous materials
Trained new staff members to the policies and procedures of our department
Prepared specimens for transport to external laboratories
Verified patient information prior to specimen collection.
Fitness Information Desk Staff at Beacon Health System (Elkhart Health & Aquatics)Fitness Information Desk Staff at Beacon Health System (Elkhart Health & Aquatics)