Ginny McQueen

• Demonstrating compassionate caregiving at Nevers Home Healthcare Agency from Feb 2023
• Maintaining client comfort and safety as a priority
• Keeping a keen eye on client's health and reporting changes
• Providing assistance with personal care and hygiene
• Fosters emotional well-being by building strong, trusting patient relationships
• Enhances patient morale through compassionate interaction and care.

The only way

• Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
• Ensured accuracy in all written communications from the director''s office through meticulous proofreading and editing practices.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
• Managed phone and email correspondence and handled incoming and outgoing mail.

• Private duty Caregiver

• Led a team of 10+ employees in CVS/Pharmacy
• Boosted customer satisfaction by 20%
• Resolved complex customer issues effectively
• Monitored daily transactions, ensuring accuracy in financial reporting.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Supervised day-to-day operations to meet performance, quality and service expectations.