Ginny Smith

-Perform wide variety of specific testing for various opthalmic specialties

-Collaborate with multiple teams to provide efficient and accurate patient care, including reviewing schedules, providing clinic support to other technicians, and enhance patient experience

-Respond to patient inquiries regarding surgery, medication, testing, and triaging symptoms via phone and face to face

-Responsible for maintaining stock of all clinic supplies

-Troubleshoot technical issues with many departments

-Facilitate team-building activities, initiatives, and climbing programs

-Cooperative problem solving with co-workers

-Accountable for implementing strict safety procedures to guarantee safety of all participants

-Ensure customer satisfaction by engaging customers and resolving concerns

-Resolve customer inquiries via phone and email

-Responsible for majority of cash flow at Sugar Mountain Ski Resort

-Ensure each cashier is balanced by resolving overages and shortages

-Manage cashier staff including scheduling, attendance and hiring