Anthonie Balki
Newburgh,NY
Summary
Dedicated and hardworking professional with a diverse background in customer service, DSP work, mechanical field, and warehouse industry. A fast learner who excels in communication and strives for excellence. Committed to being a valuable team member and continuously growing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lube Technician
Valvoline Instant Oil
New Windsor, NY
07.2024 - Current
- Cleaned engine components such as carburetors, distributors and fuel injectors with appropriate solvents or solutions.
- Diagnosed engine problems by performing visual inspections, listening for unusual noises or checking warning lights on the dashboard.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Reported any mechanical issues found during inspection to the supervisor immediately.
- Demonstrated excellent problem solving skills when dealing with difficult situations.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Rotated tires and checked brakes on vehicles.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Car Porter
Unity Chevy and Cadillac
Newburgh, NY
01.2022 - 10.2023
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Verified that all keys were returned when a vehicle was picked up by a customer.
- Transported customer's cars to service area for repairs or maintenance work.
- Ensured that all safety regulations were adhered to during transportations activities.
- Provided emergency roadside assistance such as jump-starting batteries or changing flat tires.
DSP
Adapt of the Hudson Valley
Newburgh, NY
12.2021 - 08.2022
- Coordinated activities aimed at improving individuals' communication, mobility, and behavior management skills.
- Acquired valuable skills through participation in training sessions focusing on topics like First Aid and CPR certification, as well as medication administration procedures.
- Worked closely with local organizations to ensure that program participants gained valuable skills through their volunteer experiences.
- Maintained accurate records of tasks completed including progress notes detailing client interactions and behaviors observed.
- Ensured a clean, safe, and supportive environment for clients at all times.
- Redirected poor behavior using positive reinforcement.
Warehouse Order Selector
Amazon Fulfillment Center
Rock Tavern, NY
10.2020 - 07.2022
- Proficiently selected and accurately prepared orders in accordance with customer preferences.
- Managed stock levels by replenishing items as needed.
- Lifted up to 50 lbs on a regular basis without assistance from other personnel.
- Communicated with supervisors regarding any issues or discrepancies encountered while selecting orders.
- Loaded and unloaded containers from trucks using a forklift or pallet jack.
- Enhanced efficiency by utilizing a hand-held scanner to fulfill shipping requests.
- Implemented effective packaging techniques, including the use of protective padding, to safeguard delicate products during transportation.
Crew Trainer
McDonald's
Newburgh, NY
01.2018 - 12.2021
- Maintained strict adherence to safety protocols in all training sessions.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured employees' certifications were always up-to-date by proactively managing documentation.
- Planned and delegated group and individual work assignments to trainees.
- Taught new employees how to perform operations following established protocols.
- Stayed up to date on requirements of all team positions to optimize training.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Adjusted training strategies to cater to unique learning preferences.
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY06-2020
Skills
- OSHA Compliance
- Problem-solving capabilities
- Attention to Detail
- Complaint resolution
- Data Collection
- System implementation
- Product Sales
- Adaptive team player
- CPR certified
- Communication
Affiliations
- Community volunteer
- Blood Drive
- Marketing and advertising
Accomplishments
- Making clothing and designing apparel for personal use and for business use.
- First person in my family to graduate from High school.
Certification
- CPR Certified
- Lube Technician Certified
Languages
English
Professional
References
References available upon request.
Timeline
Lube Technician
Valvoline Instant Oil
07.2024 - Current
Car Porter
Unity Chevy and Cadillac
01.2022 - 10.2023
DSP
Adapt of the Hudson Valley
12.2021 - 08.2022
Warehouse Order Selector
Amazon Fulfillment Center
10.2020 - 07.2022
Crew Trainer
McDonald's
01.2018 - 12.2021
High School Diploma -
Newburgh Free Academy