Giovanni Croes
Air
Brush Prairie,WA
Summary
Multi-lingual and self-motivated, committed to delivering exceptional service and maintaining high standards in fast-paced environments. Proven ability to handle high-pressure situations and ensure adherence to regulations. Strong focus on collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution, negotiation, and maintaining professional conduct at all times.
Overview
22
22
years of professional experience
Work History
Logistics Associate
Noble Panels And Gates
3 2022 - 06.2025
- Drive forklifts, pallet jacks and other equipment to move materials.
- Operate equipment while observing standard safety
- Quality control check of product before shipment.
Airline Ground Crew
Southwest Airlines
06.2015 - 03.2022
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Helped minimize flight delays through effective coordination of ground services such as catering, cleaning, and refueling operations.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Managed time efficiently in order to complete all tasks within deadlines.
Airline Ground Crew
American Eagle Airlines/Envoy
06.2008 - 06.2015
- Maintained accurate documentation of performed work and completed tasks.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
Owner/Manager
Gino's Water Sports
10.2000 - 09.2007
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Handled customer inquiries and suggestions courteously and professionally.
Ramp Agent
General Air Service
01.1992 - 02.1997
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Education
High School Diploma -
Skills
Safety Conscious
Multi-lingual
Dependable Attendance
Self-Motivated
Spotless Driver Record
Personal Information
Timeline
Airline Ground Crew - Southwest Airlines
06.2015 - 03.2022
Airline Ground Crew - American Eagle Airlines/Envoy
06.2008 - 06.2015
Owner/Manager - Gino's Water Sports
10.2000 - 09.2007
Ramp Agent - General Air Service
01.1992 - 02.1997
John F Kennedy - High School Diploma,
Logistics Associate - Noble Panels And Gates
3 2022 - 06.2025
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