Gino Gara
Orlando,FL
Summary
To obtain employment with a company whose sales philosophy is built on being a market leader not only via sales quota, but also through maintaining customer satisfaction as its foremost priority
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Executive
Sheraton Vistana Villages
Orlando, FL
06.2023 - Current
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Worked with management to Negotiate contracts with clients on behalf of the company.
- Collaborated with internal teams such as marketing,finance, operations., to ensure successful execution of projects / contracts
- Contacted current and potential clients to promote products and services.
In House Specialist
Bluegreen Resorts
Orlando, FL
01.2021 - 05.2023
- Built relationships with guests to encourage repeat business.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Prepared and delivered appropriate presentations on products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Exit Sales Specialist
Diamond Resorts international
Orlando, FL
07.2017 - 12.2021
- Responsible for selling Diamond Resorts International trial and Introductory ownership programs
- Present appropriate pricing and options in accordance with specified guidelines and as directed by management
- Followed all approved sales closing procedures and complete all appropriate new program documentation as required
- Exceeded team sales goals by creating value, measuring activity and setting higher targets.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Performed other related duties such as mentoring and training new sales reps
- Coordinate work of sales team and motivated performance to surpass quotas
In-house Exit Specialist
Vacation Village , Lando Realty
Orlando, FL
01.2015 - 06.2017
- Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train other team members
Discovery Agent
Wyndham Destinations (Wyndham Worldwide) - WVO
Orlando, FL
07.2011 - 01.2015
- Greet owners/guests, build rapport and trust
- ,Tour our magnificent resort & amenities, and ask them to purchase a trial ownership with Wyndham.
- Meeting and Exceeding the established sales quotas
- Follow up with warm leads to drive deals to completion.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Answer all post sale client inquiries to insure customer satisfaction
Vacation Counselor
BLUE GREEN RESORTS
Orlando, FL
03.2009 - 06.2011
- Responsible for presenting the Blue Green Vacations ownership, products and programs to guests and potential owners
- Asked open-ended questions to best understand client needs and determine best travel options.
- Generate maximum net sales volume (VPG) while maintaining professional and ethical presentation of the company
- Deliver exceptional service level by listening to concerns and providing appropriate solutions.
- Committed to the company's operating policies, procedures, sales and customer service philosophies.
Account Manager
Payment Alliance International
Orlando, FL
01.2007 - 02.2009
- Great interpersonal skills and a winning personality
- Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
- Gold-calling, networking and business development
- Selling products and services to new and existing customers within an assigned territory
- Developed and delivered new business requisitions through business-to-business sales and trade shows.
- Maintained multiple accounts and worked diligently to meet and exceed performance goals.
- Led and motivated sales team working with businesses.
Sales Manager
Solutions Wireless AT&T
Oviedo, FL
01.2006 - 01.2008
- Managed more than 15 sales representatives
- Developed and implemented new sales strategies to update product lines.
- Report daily, weekly and monthly sales to upper management
- Determine applicant qualifications by interviewing applicants,
- Boosted team morale and overall sales volume by creating employee incentive sales contests...
- Implemented training courses for the new recruits — increasing profitability
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Very focus on achieving sales goals for my team and company
Business Development Executive
Solutions Wireless AT&T
Winter Springs, FL
11.2003 - 01.2006
- Business to business sales representative
- Self-motivated, positive, and a team player with strong interpersonal Skills
- Maintained complete confidentiality and discretion in business relationships and exercised sound business judgment
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Setting up multiple business accounts
Retail Sales Associate
Solutions Wireless AT&T
Winter Springs, FL
01.2000 - 11.2003
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction .
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Answered questions about current promotions and resolved issues according to store policies.
Education
BBA - Finance Management & Accounting
IKtec Institute of Technology
Casablanca 01.1997
Skills
- Active Listening
- Detail-Oriented
- Problem-Solving
- Strong Communication Abilities
- Product demonstrations and presentation
Accomplishments
- Top 5 chairman of the year three years in the row
- Recognized as Employee of the month multiple times for outstanding performance and team contributions.
- Exceeded sales goals most of the times
- Won sales awards and vacation trips
Certification
FL Real Estate license certificate
Timeline
Sales Executive
Sheraton Vistana Villages
06.2023 - Current
In House Specialist
Bluegreen Resorts
01.2021 - 05.2023
Exit Sales Specialist
Diamond Resorts international
07.2017 - 12.2021
In-house Exit Specialist
Vacation Village , Lando Realty
01.2015 - 06.2017
Discovery Agent
Wyndham Destinations (Wyndham Worldwide) - WVO
07.2011 - 01.2015
Vacation Counselor
BLUE GREEN RESORTS
03.2009 - 06.2011
Account Manager
Payment Alliance International
01.2007 - 02.2009
Sales Manager
Solutions Wireless AT&T
01.2006 - 01.2008
Business Development Executive
Solutions Wireless AT&T
11.2003 - 01.2006
Retail Sales Associate
Solutions Wireless AT&T
01.2000 - 11.2003
BBA - Finance Management & Accounting
IKtec Institute of Technology
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