Gino Ortega
Henderson
Summary
Dependable professional with a strong focus on customer service and workplace safety. Proven ability to train and mentor staff while ensuring compliance with security protocols and enhancing client satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Security Guard
S.A.F.E. Management
08.2024 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted routine inspections of buildings and grounds to identify potential hazards.
- Responded to incidents quickly, assessing situations and implementing safety measures.
- Trained new security staff on operational procedures and emergency response protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Sales Ambassador
Aura MP
05.2026 - 06.2026
- Engaged customers to promote products and enhance brand visibility.
- Developed and executed promotional strategies to drive sales growth.
- Trained new sales team members on product knowledge and customer engagement techniques.
- Analyzed customer feedback to identify trends and improve service delivery.
- Collaborated with marketing team to align campaigns with sales objectives.
Cashier
Speedy Mart
04.2025 - 04.2026
- Processed returns and exchanges promptly, adhering to company policies for customer service excellence.
- Monitored inventory levels at checkout area, communicating restock needs to management effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Electrical Apprentice
JTE Electrical .inc
01.2023 - 02.2025
- Assisted in installation and maintenance of electrical systems, ensuring compliance with safety standards.
- Operated hand and power tools to complete electrical tasks efficiently and accurately.
- Collaborated with senior electricians to troubleshoot electrical issues and implement effective solutions.
- Maintained tools and equipment, ensuring readiness for daily operations and project requirements.
- Participated in job site inspections to identify potential hazards and improve safety protocols.
- Documented work progress and materials used, contributing to accurate project reporting.
- Contributed to team meetings, offering insights on workflow improvements and process optimization.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Installed solar panel systems according to specifications and safety protocols.
- Operated power tools and equipment for efficient solar panel installation processes.
- Provided training and mentorship to junior installers on best practices and safety measures.
- Troubleshot issues during installations, ensuring minimal disruption to project timelines.
- Traveled with company to multiple commercial projects in and out of state
Cook
McDonald's
04.2022 - 12.2022
- Prepared and cooked food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels and reported shortages to management promptly.
- Assisted in training new staff on cooking techniques and safety protocols.
- Adapted quickly to changing demands during busy shifts while maintaining high service quality.
Cashier
Etcheverry Food Town
01.2021 - 02.2022
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted customers with product inquiries and provided recommendations based on preferences.
- Handled cash, credit, and digital payments while maintaining a balanced cash drawer.
- Collaborated with team members to maintain store cleanliness and organization during peak hours.
- Trained new cashiers on cash handling procedures and customer service best practices.
- Resolved customer complaints swiftly, enhancing overall shopping experience through effective communication skills.
Education
High School Diploma -
Battle Mountain High School
Battle Mountain, NV06-2022
Skills
- Verbal and written communication
- Security Patrolling
- Workplace safety
- Power tool operation
- Electrical wiring
- Outdoor installations
- Customer service
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Heavy lifting
- Dependable and responsible
- Troubleshooting skills
- Electrical experience
- Flexible schedule
- Quality control
- Objection handling
Certification
- CPR CERTIFICATION
- TAMS CARD
- FOODHANDLER CARD
- GUARD CARD
Timeline
Sales Ambassador
Aura MP
05.2026 - 06.2026
Cashier
Speedy Mart
04.2025 - 04.2026
Security Guard
S.A.F.E. Management
08.2024 - Current
Electrical Apprentice
JTE Electrical .inc
01.2023 - 02.2025
Cook
McDonald's
04.2022 - 12.2022
Cashier
Etcheverry Food Town
01.2021 - 02.2022
High School Diploma -
Battle Mountain High School