Banking professional with extensive experience in client relationship management and financial product knowledge. Known for teamwork and consistently achieving results in dynamic environments. Skilled in financial advising and adept at adapting to evolving customer needs.
-Opened personal deposit accounts, credit cards, lines of credit and loans while following appropriate bank policies and guidelines
-Won Quarterly Spotlight for Q2 2025, runner up and pacing for TD Legends in 2025 and exceeded all LEI targets in-branch
-Went beyond initial need during appointments to find additional business opportunities for the branch, wealth management, business/commercial banking, and estate planning departments
-Carrying out extra due diligence for high risk transactions by analyzing relevant information to protect customers and the bank from fraud activities, money laundering and anti-terrorism
-Processing day to day personal and business financial transactions such as deposits, bank drafts, wires, and more as per standardized operating procedures
-Meeting goals and objectives by promoting banking solutions and completing processes in an efficient manner
-Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
-Supervised daily activities and ensured safety of campers in various recreational programs.
-Developed engaging lesson plans tailored to diverse age groups and abilities.
-Facilitated group discussions, promoting teamwork and conflict resolution among campers.
-Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
-Maintained area of responsibility according to company policy and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies
-Provided customer service by identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns
-Operated equipment, such as cash registers, smart devices, and related tools, to process customer purchases using appropriate procedures