Ginteil Reynolds
Dayton,OH
Summary
Accomplished Office Manager with a proven track record at Size Matters Dog Grooming, excelling in customer service and office administration. Demonstrated ability to handle sensitive information discreetly and enhance office efficiency through expert organizational skills. Achieved significant improvements in client satisfaction and operational workflow, showcasing exceptional multi-tasking ability and a results-driven approach.
Overview
7
7
years of professional experience
Work History
Office Manager
Size Matters Dog Grooming
05.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Sandwich Artist
SUBWAY®Restaurants
03.2019 - 01.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and presented food in compliance with health and safety guidelines.
Receptionist
ResCare Workforce Services
01.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
GED -
MVCTC
Clayton08.2022
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Scheduling and calendar management
Document Management
Scheduling
Timeline
Office Manager
Size Matters Dog Grooming
05.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
03.2019 - 01.2020
Receptionist
ResCare Workforce Services
01.2018 - 01.2019
GED -
MVCTC
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