Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Floater
CEC Entertainment
Oklahoma City, OK
2022.03 - 2023.05
Answered phone calls and welcomed guest into the store
Collected payments, issued receipts and updated accounts to reflect new balances.
Maintained positive working relationship with fellow staff and management.
Handled incoming calls and directed callers to appropriate department or employee.
Broke down boxes for garbage and recycling.
Stocked inventory and ordered office and kitchen supplies.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Accepted cash and credit card payments, issued receipts and provided change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Used suggestive selling techniques to promote add-on sales.
Removed damaged components, assessed faults and repaired or replaced with new parts.
Kept supplies and tools organized, clean and at optimal levels to achieve service demands.
Replaced defective mechanical and electrical parts with soldering irons following diagrams.
Analyzed wiring diagrams to gather repair information and procedures.
Filled, cleaned and deployed machines on daily routes with tight scheduling demands.
Bent, reached, stretched, stood for long periods and carried up to 50 pounds with ease.
Understood and followed oral and written directions.
Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
Organized food preparation stations and regularly replenished supplies.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
Used pizza cutter to slice whole pizzas according to customer size specifications.
Cut vegetables and rolled out dough to prepare raw materials for cooking.
Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
Used manual or electric appliances to clean, peel, slice and trim foods.
Shared information with customers about pizza preparation methods, ingredients and menu items.
Modified standard recipes to address customer requests for substitutions or allergen concerns.
Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.
Adjusted thermostat control to regulate temperature of pizza ovens.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Followed specific methods for food preparation and proper portioning.
Landscape Laborer
Big 3 Landscaping
Edmond, OK
2019.06 - 2022.02
Operated and maintained basic landscaping equipment and vehicles.
Removed and properly disposed of debris to maintain worksite safety.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Used hand-held tools to maintain green spaces.
Trimmed around trees and bushes.
Eliminated undesirable weeds and pests by physically removing problems or applying chemicals.
Used zero-turn, traditional riding lawn mowers and self-propelled mowers to mow residential and commercial lawns.
Planted flowers, bushes, shrubs, trees and grass.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Pruned and trimmed hedges, trees and shrubs with chainsaws and shears.
Applied mulch to help maintain optimal soil temperatures and create barrier from heat and cold.
Checked machinery and performed routine maintenance to prevent malfunction.
Answered customer questions regarding care and general knowledge of landscape.
Installed block and stone décor according to plans and specifications.
Applied chemicals to control weeds, reduce insect infestation and maintain soil fertility.
Built pergolas, retaining walls, decks and large and small scale water features to enhance grounds.