Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Gioconda Carrillo

Davenport,FL

Summary

Obtaining a position in the related field that will allow me to grow professionally, while utilizing my skills to embark in employment opportunity within the organization. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Package Handler

Walmart.com
Davenport, FL
08.2022 - Current
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Labeled parcels accurately according to company guidelines.
  • Assisted in training new employees on package handling processes.

Salesperson

Royal Prestige
Davenport, FL
05.2022 - 08.2022
  • Developed and implemented strategies to meet sales quotas.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.

Youth Care Worker

Southwest Key Programs , Phoenix , Arizona
Phoenix, AZ
07.2019 - 05.2020
  • Trained new employees on policies and procedures related to providing quality services.
  • Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
  • Assisted in developing and implementing behavior management strategies with youth in care.

Payroll Assistant

Swissport Sausa
Phoenix, AZ
12.2016 - 05.2020
  • Review and analyze payroll data and report for accuracy, and resolve discrepancies to ensure accurate posting to payroll records, incorporating a variety of deductions into a periodic payroll and issuing pay and pay-related information to employees
  • Responsible for communicate with employees to investigate and resolve complaints
  • Managing all the scheduling and provide polite and professional, assistance via phone and mail
  • Screening phones calls and routing callers to the appropriate party
  • Comfortable with computers, general office tasks, verbal and written communication.
  • Calculated overtime wages and vacation accruals as required by state laws.
  • Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
  • Responded promptly to requests from Human Resources regarding changes in salary or benefit deductions for existing staff members.

Education

Restaurant Management and Culinary Arts, French and American Regional Cuisine, Cost Control Computer Applications, Design and Layout, Menu Management, Managerial Accounting, Human Resources -

Art Institute of New York City
06.2006

High School Diploma -

Norman Thomas High School
06.1998

Skills

  • Bilingual (Fluent in Spanish and English)
  • First Aide, CPR Trained
  • Ability to use various computer software (Microsoft word, excel, outlook, Adobe)
  • Good written and verbal skills
  • Able to get along with others and accept constructive criticism
  • Flexible (willing to try new things and interested in new tasks)
  • Inventory control procedures
  • Cycle counting proficiency
  • Merchandise tracking

Certification

  • LIFE INCL VAR ANNUITY & HEALTH

Languages

Spanish
Professional

References

References available upon request.

Timeline

Package Handler

Walmart.com
08.2022 - Current

Salesperson

Royal Prestige
05.2022 - 08.2022

Youth Care Worker

Southwest Key Programs , Phoenix , Arizona
07.2019 - 05.2020

Payroll Assistant

Swissport Sausa
12.2016 - 05.2020

Restaurant Management and Culinary Arts, French and American Regional Cuisine, Cost Control Computer Applications, Design and Layout, Menu Management, Managerial Accounting, Human Resources -

Art Institute of New York City

High School Diploma -

Norman Thomas High School

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Gioconda Carrillo