Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giomar Martinez

Dallas,TX

Summary

Dynamic professional with a proven track record in cleaning and sanitizing, honed at Children’s Health, and exceptional customer service skills. Excelled in reducing risks through meticulous infection control, enhancing patient environments, and streamlining front office operations at Tom Thumb Food Stores for improved guest satisfaction. Skilled in team collaboration and efficient work order management, consistently delivering beyond expectations.

Environment services professional with experience in maintaining cleanliness and sanitation in various settings. Strong focus on teamwork, reliability, and adaptability to meet changing needs. Skilled in using cleaning equipment, handling hazardous materials, and following safety protocols. Known for thoroughness, efficiency, and commitment to high standards.

Professional housekeeping expert with focus on maintaining cleanliness and organization. Proven ability to enhance sanitation procedures and contribute to healthier environment. Known for reliability and adaptability, excelling in collaborative settings and meeting dynamic needs. Skilled in cleaning techniques and maintaining hygiene standards.

Reliable and detail-focused, with strong commitment to maintaining clean and safe environments. Possesses foundational knowledge of sanitation protocols and effective cleaning techniques, coupled with ability to operate standard cleaning equipment. Dedicated to enhancing cleanliness and hygiene of facilities to ensure healthy environment for all occupants.

Overview

14
14
years of professional experience

Work History

Environmental Services Housekeeper

Children’s Health
05.2023 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned elevators, glass, and planters in public areas.

Front Office Manager

Tom Thumb Food Stores
02.2011 - 06.2023
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.

Food Distributor

Central Market HEB
08.2022 - 05.2023
  • Provided excellent customer service, addressing concerns promptly and maintaining communication throughout the order process.
  • Monitored transportation expenses closely, identifying opportunities for cost savings through route optimization or other strategies.
  • Stored and distributed food products with care and discipline and with full attention to safety and quality standards and regulations.
  • Trained new employees on company policies, procedures, software systems, resulting in a more efficient workforce.
  • Delivered orders to customers to drive full satisfaction.

Education

High School Diploma -

Career Online High School
Dallas
03-2024

Skills

  • Cleaning and sanitizing
  • Cleaning techniques
  • Cleaning and sanitation
  • Team collaboration
  • Customer service
  • Work orders
  • Stainless steel polishing

Languages

Spanish
Limited Working

Timeline

Environmental Services Housekeeper

Children’s Health
05.2023 - Current

Food Distributor

Central Market HEB
08.2022 - 05.2023

Front Office Manager

Tom Thumb Food Stores
02.2011 - 06.2023

High School Diploma -

Career Online High School
Giomar Martinez