Giomaris Rivera
Yonkers,NY
Summary
Versatile and achievement-oriented professional with a background at YONKERS COMMUNITY ACTION PROGRAM, excelling in customer service and office administration. Demonstrated ability to handle sensitive information discreetly and maintain high levels of sanitation, leading to increased repeat business. Skilled in verbal communication and organization, consistently exceeding performance goals.
Overview
4
4
years of professional experience
Work History
Secretary
YONKERS COMMUNITY ACTION PROGRAM
12.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
CASHIER
Red Lobster Restaurant
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Babysitter
MICHELLE LOPEZ
01.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Nail Technician Assistant
MICHELLE GONZALEZ
05.2021 - Current
- Displayed exceptional time management skills by consistently completing tasks in a timely manner while providing high-quality results.
- Maintained high levels of sanitation by diligently cleaning and sterilizing all instruments after each use.
- Consistently exceeded performance goals for appointment bookings, client retention, and product sales.
- Boosted salon''s reputation for excellent customer service through attentive listening, personalized recommendations, and efficient work.
- Fostered strong relationships with clients through open communication and attentiveness to their needs, resulting in increased repeat business.
Education
High School Diploma -
RIVERSIDE HIGHSCHOOL
565 WARBURTON AVE, YONKERS, NY 1070106-2024
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
YONKERS COMMUNITY ACTION PROGRAM
12.2024 - Current
CASHIER
Red Lobster Restaurant
11.2023 - Current
Babysitter
MICHELLE LOPEZ
01.2022 - Current
Nail Technician Assistant
MICHELLE GONZALEZ
05.2021 - Current
High School Diploma -
RIVERSIDE HIGHSCHOOL
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