Gionna Baptiste
1104 Mahogany Drive
Summary
Dynamic Medical Office Assistant with experience at OBGYN of the Palm Beaches, skilled in multitasking and data entry. Enhanced patient flow and improved electronic medical records accuracy. As an Imaging Specialist, I trained new staff and elevated image quality through advanced techniques, demonstrating strong problem-solving abilities and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
OBGYN of the Palm Beaches
06.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Imaging Specialist
Imaging of the Palm Beaches
02.2022 - 05.2024
- Prioritized workload effectively in order to meet deadlines while maintaining attention to detail.
- Maintained accurate records of projects completed, streamlining future reference for client requests.
- Improved image quality by utilizing advanced imaging techniques and software tools.
- Trained new employees on imaging equipment operation and best practices, facilitating their smooth integration into the team.
Education
High School Diploma -
New Life Christian Academy
Pompano Beach, FL05-2021
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Medical reception
- Data entry
- Positive attitude
Timeline
Medical Office Assistant
OBGYN of the Palm Beaches
06.2024 - Current
Imaging Specialist
Imaging of the Palm Beaches
02.2022 - 05.2024
High School Diploma -
New Life Christian Academy
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