Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giorgino Castro

Elizabeth

Summary

Dedicated maintenance service worker with a proven track record at SBM Management, excelling in equipment repair and safety compliance. Recognized for problem-solving abilities and proactive teamwork, consistently ensuring optimal vehicle performance and customer satisfaction. Committed to delivering high-quality service while adhering to safety regulations and enhancing operational efficiency.

Overview

8
8
years of professional experience

Work History

Maintenance Service Worker

SBM Management
Rahway
04.2021 - Current
  • Maintained records of work performed in accordance with safety regulations.
  • Identified problems during daily work inspections and addressed concerns.
  • Cleaned vents and replaced filters to verify proper air flow.
  • Used hand tools such as saws, hammers, drills, screwdrivers, during installation projects.
  • Maintained vehicles and equipment in top operating condition.
  • Removed old ceiling tiles and replaced them with new ones according to established standards.
  • Cleaned work areas upon completion of each project.

Tow Truck Driver

George's towing
Elizabeth
06.2018 - 04.2021
  • Implemented daily DOT pre-trip inspections to reduce risks or delays.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Processed shipment documents neatly and efficiently for each load.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Provided courteous customer service at all times by being friendly, helpful, and professional.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Performed regular inspections and completed vehicle repairs.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Repaired broken down vehicles on the side of the road when needed.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Followed company policies and procedures related to health and safety guidelines.

Tow Truck Operator

Highway Services
Elizabeth
03.2017 - 06.2018
  • Worked well with dispatchers to communicate route and schedule changes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Inspected tow trucks before and after use for mechanical issues or damage.
  • Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.

Education

H.V.A.C. - Heating, Ventilation, And Air Conditioning

Middlesex County Magnet Schools
East Brunswick, NJ
06-2025

GED -

Nicolas Copernico
Peru
12-2007

Skills

  • Customer support expertise
  • Technical documentation
  • Equipment repair
  • Safety regulations
  • Problem solving
  • Vehicle maintenance
  • Safe handling of hazardous materials
  • Proactive self-starter
  • Teamwork and collaboration
  • Preventive maintenance

Timeline

Maintenance Service Worker

SBM Management
04.2021 - Current

Tow Truck Driver

George's towing
06.2018 - 04.2021

Tow Truck Operator

Highway Services
03.2017 - 06.2018

H.V.A.C. - Heating, Ventilation, And Air Conditioning

Middlesex County Magnet Schools

GED -

Nicolas Copernico

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