Giorgio Marin
Tamarac,FL
Summary
Energetic and motivated automotive detailer who has plenty of experience in customer service, quality assurance, translating, and cleaning. Learns very quickly and is able to adapt to fast-paced environments if needed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Detailer
Enterprise Rent-A-Car
04.2024 - Current
- Maintained and cleaned car inventory, ensuring a clean and satisfying renting process for customers.
- Picked up and dropped off customers at personal addresses, body shops, and businesses.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
- Assisted in translating for spanish speaking customers.
- Picked up vehicles from body and tire shops whenever ready.
- Followed safety guidelines for cleaning vehicles and equipment.
- Handled dangerous objects left behind according to procedure, and turned in to the proper authorities.
Shift Manager
Indoor Soccer Pro
06.2022 - 02.2024
- Led managing game reservation, ensuring games were performed in a safe and timely manner; as well made sure facilities such as bathroom, storage, vending machines, and parking were clean and in working order
- Handled incoming orders, and set up new equipment
- Also assisted during special events such as Summer camp, watch parties, and birthday parties
- Lifted the morale of employees by improving efficiency and boosting employee job satisfaction
- Mobilized in an overall profit increase of 25%, bringing the company from a net loss to a net profit
Retail Associate
Bealls
10.2020 - 01.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Unpacked in-coming store deliveries off cargo trucks and into the sales floor.
- Ensured the store was clean and organized during closing.
Call Center Representative
Miami-Dade Police Department
06.2020 - 08.2020
- Took customer responses regarding COVID-19's impact on their personal life, and business.
- Consoled often upset or confused citizens.
- Charted down results into an excel table.
- Delivered data to superiors.
- Often took up to 150 calls per day.
Education
Florida International University
High School Diploma - undefined
Miami Senior High School
Skills
- Customer service
- Communication skills
- Computer literacy
- Bilingual
- Guest services
- Microsoft word
- Microsoft excel
- Time management
- Equipment Troubleshooting
- Safety Compliance
- Quality Assurance
Certification
- Certified as Microsoft Office expert; fluent in use of word, excel, and powerpoint.
- SP2 certified to work in an automotive environment; knowing the electrical, chemical, and physical dangers when working on vehicles.
Relevanttechnicalcoursework
- Dual Enrollment TAX 2000
- AP Principles of Computer Science
Awards
BETA
Hobbies and Interests
- Volunteered at several beach cleanups during time in the BETA service club. Gathering several pounds of trash from harbors and beaches.
- Experience with Python, creating small programs to test the use files, series code, and functions.
- Competed in team-based video games; testing skills in communication, teamwork, and leadership.
- Created several projects in photoshop for leisure, and as well for publication on sites such as Instagram, Tik Tok, and Youtube.
- Learned the workings of computer hardware, and built my own computer.
- Service vehicles of family members; performing such as oil changes, tire pressure readjustments, replacement of spark plugs, replacement of windshield wipers, and installing new components.
Projects
City of Miami Police, Miami, FL, Responded to a large number of calls related to the financial, personal, and health impact of COVID-19., Collected an average of 200 calls serviced per shift, bringing it plenty of important data in regards to COVID impact.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Automotive Detailer
Enterprise Rent-A-Car
04.2024 - Current
Shift Manager
Indoor Soccer Pro
06.2022 - 02.2024
Retail Associate
Bealls
10.2020 - 01.2022
Call Center Representative
Miami-Dade Police Department
06.2020 - 08.2020
Florida International University
High School Diploma - undefined
Miami Senior High School
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