Giorgio Santana
Trenton,NJ
Summary
Proven Machine Operator at EBeam Services, I excel in machinery operation and teamwork, enhancing productivity and safety. Known for strong work ethic and communication, I significantly improved industrial processes and customer satisfaction across roles. Achieved streamlined operations at QUICKPARK, demonstrating exceptional attention to detail and collaborative success.
Overview
15
15
years of professional experience
Work History
Machine Operator
EBeam Services
06.2022 - Current
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
Mail Carrier
USPS
02.2021 - 06.2022
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Valet Parking Supervisor
QUICKPARK
01.2014 - 01.2021
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
- Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
- Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
Cashier
C Town Supermarket
03.2010 - 01.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Eugenio Maria De Hostos
LA ROMANA RD06-2009
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Computer skills
Languages
English
Spanish
Timeline
Machine Operator
EBeam Services
06.2022 - Current
Mail Carrier
USPS
02.2021 - 06.2022
Valet Parking Supervisor
QUICKPARK
01.2014 - 01.2021
Cashier
C Town Supermarket
03.2010 - 01.2014
High School Diploma -
Eugenio Maria De Hostos
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