GIOVANI E RIVERA
Jacksonville,Fl
Summary
Resourceful and dedicated College student with excellent analytical skills and a demonstrated commitment providing great customer service. Strong organizational abilities with successes in handling multiple academic projects and volunteering events. Well-rounded professional, team player dedicated to continuing academic pursuits at a collegiate level.
Overview
2025
2025
years of professional experience
Work History
Event Chaperone
Cummer Museum
- Volunteer for Cummer Museum Event chaperone for children with disabilities
Fundraiser Volunteer
San Jose Preparatory High School
- Volunteered for various fundraiser for San Jose Prep
Part Time Handyman
- Current
- Skilled in painting, door framing, construction, lawn mowing, demolition
Part Time Junk Removal
- Current
Busser/Kitchen Prep Cook
First Watch Daytime Cafe
03.2024 - Current
- Arranged tables and chairs for special occasions and events.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
Server
Olive Garden
02.2023 - 02.2024
- Perform all server duties for beverage and food service.roles of Host, Delivery Specialist, Busser, Server
- Follow setup and breakdown guidelines
- Provide guests with the best in service, courtesy and care
- Ensure food is served in accordance with safety standards
- Assist with any questions, and maintain table standards
- Review meal tickets prior to placing prepared food on trays
- Wait tables and take food orders to meet customer satisfaction
- Complete designated closing duties and related sanitation requirements
- Assist with running of drinks, food and concession items
- Complete all side work assignments in between meal periods
- Report all accidents and injuries in a timely manner
- Maintain a clean work area in the kitchen, serving area, and dining room
- Reported to work in a neat and clean uniform
- Carry dishes and other tableware to the kitchen for cleaning
Offsite Catering Event Server
Catering by Liz
02.2022 - 12.2023
- Prepared to work in all types of weather - events can be indoors and outdoors
- Positive attitude and good communication skills
- Able to lift, move and carry up to 50 lbs - to unload and re-load necessary equipment
- Have reliable transportation to and from events
- Can work a long shift while standing and still have a radiant SMILE for the guests
- Speak, Read and Write fluent English
- Attend to guest needs and serve fine dining style catered events both residential and corporate
- Prepared guest and buffet tables by setting linens, décor, napkins, plates, etc
- Responsible for event set up and break down
- Practice safe food handling procedures at all times
- Showed up on-time, in uniform with a positive attitude
Intern
Marshall Family Chiropractic
05.2022 - 03.2023
- Consistently delivered appropriate behaviors working with patients
- Communication with new patients and established patients on their treatment and financial payment plans, escalated question referred to higher ups
- Responsible for sign ups and events
- Responsible for keeping patients on track for time management
- Responsible for servicing patients on review wave for either products or for future scheduling
Setup Crew Volunteer
San Jose Preparatory High School
01.2021 - 06.2022
Drama Club Member
- 01.2022
- Member of San Jose Prep Drama Club
- Performed in footloose(as reverend shaw moore)
- Performed in Seussical(as mayor)
- Performed in beauty and the beast(cogsworth)
- Performed in International Thespian Society for states(the harvesting-bim)
Robotics Team Member
- 01.2021
- Member of San Jose Prep Robotics Team
Ally Sponsor Team Member
01.2017 - 01.2020
- Volunteer for World of Nation as part of Ally Sponsor team
Education
High School Diploma -
San Jose Prep
01.2022
Skills
- Customer Service
- Adaptability
- Ability to work in a Team
- Computer Skills
- Ability to Multitask
- Honesty
- Repair work
- Strong Work Ethic
- Cash Handling
- Exceptional communication
Volunteer Experience
- Cummer Museum Event, Chaperone for children with disabilities
- Santa Run, Setup crew, 2021
- World of Nations, Ally Sponsor team, 2017, 2018, 2020
- San Jose Prep Robotics Team, 2021
- San Jose Prep Drama Club, 2020, 2021, 2022, Footloose (as Reverend Shaw Moore), Seussical (as Mayor), Beauty and the Beast (Cogsworth), International Thespian Society for states (The Harvesting - Bim)
- San Jose Prep Fundraisers, Volunteer
Timeline
Busser/Kitchen Prep Cook
First Watch Daytime Cafe
03.2024 - Current
Server
Olive Garden
02.2023 - 02.2024
Intern
Marshall Family Chiropractic
05.2022 - 03.2023
Offsite Catering Event Server
Catering by Liz
02.2022 - 12.2023
Setup Crew Volunteer
San Jose Preparatory High School
01.2021 - 06.2022
Ally Sponsor Team Member
01.2017 - 01.2020
Event Chaperone
Cummer Museum
Fundraiser Volunteer
San Jose Preparatory High School
Part Time Handyman
- Current
Part Time Junk Removal
- Current
Drama Club Member
- 01.2022
Robotics Team Member
- 01.2021
High School Diploma -
San Jose Prep
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