Giovani Labrador
Miami,FL
Summary
Ambitious Cloud Engineer committed to formulating innovative solutions to challenges while optimizing processes and striving to learn more in the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Jr. Cloud Network Security Engineer
Accelya
01.2024 - 12.2024
- Worked with teams to develop company-wide information assurance, security standards and procedures
- Utilized AWS Cost Explorer, Trusted Advisor, and CloudWatch to monitor and identify high-cost instances, leading to strategic shutdowns and cost savings of over $10,000 a month
- Managed user access, permissions, and roles using AWS IAM, ensuring adherence to the principle of least privilege
- Monitored security alerts and logs using AWS CloudTrail, CloudWatch, and AWS Config to identify potential threats and responded to security incidents
- Implemented encryption strategies for data-at-rest and data-in-transit using AWS Key Management Service (KMS) and AWS Certificate Manager (ACM)
- Assisted in the deployment, configuration, and maintenance of NetBox
- Assisted in tracking and documenting network infrastructure changes and updates, including device configurations and IP assignments, within NetBox
- Assisted in the systematic decommissioning of two data center lockers, ensuring the safe removal of equipment, cables, and racks in compliance with company policies and security standards.
- Assisted in troubleshooting and resolving simple NiFi flow issues, ensuring that data flows ran smoothly and without interruption.
END USER SUPPORT ENGINEER I
ACCELYA
01.2023 - 12.2023
- Track, route and redirect problems to correct resources
- Delivery of IT services and VIP support functions to ensure optimal service
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Monitor and maintain computer systems and networks
- Laptop Imaging -Install and configure computer hardware, operating systems, and applications
- Migrated 300 Users/Computers to a new domain using AD migration tool, and syncing them with Azure AD to ensure they are able to login to all office applications
- Technical troubleshooting and issue remediation for end user systems and technologies
- Support and deliver end user service enhancements and design and drive change implementations
- Assess and identify solutions for advanced customer inquiries and seek to optimize IT Service Delivery processes
- Work with Service Desk, Enterprise Applications, Security, and other teams to identify and resolve escalations and outages
- Provide consultation and support to business users regarding IT Service operations
- Work with Business/IT/users to research solutions for existing service improvements or any new service launch
- Ensure systems, procedures, and methodologies support outstanding service delivery
- Utilize excellent customer service skills and exceed customers' expectations
- Ensure proper documentation and help create KB documents for common problems
- Preserve and grow your knowledge of IT support procedures, has context menu
WEB DEVELOPER INTERNSHIP
FIU
06.2022 - 07.2022
- Helped redesign the homepage for the FIU Edge Lab
- Used mainly WordPress (CSS/HTML)
- Learned how to manipulate my own personal site
Education
BS - Cybersecurity
FIU
Miami, FL04-2025
Skills
- Active Directory Users and Computers
- Azure AD
- O365 Admin
- Software & Hardware
- Threat analysis
- Cloud security
- Incident response
- Active directory
- Cost management
- Resource monitoring
Websites
Certification
CompTIA A+, in progress
Hackathons
- ShellHacks 2022
- Miami For Everyone 2022, 3rd Place Overall, 3rd Place Near Protocol Bounty
Languages
English Native
Spanish Native
Timeline
Jr. Cloud Network Security Engineer
Accelya
01.2024 - 12.2024
END USER SUPPORT ENGINEER I
ACCELYA
01.2023 - 12.2023
WEB DEVELOPER INTERNSHIP
FIU
06.2022 - 07.2022
BS - Cybersecurity
FIU
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