Summary
Overview
Work History
Education
Skills
Timeline
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Giovani Najar

Gilbert,AZ

Summary

Dynamic Field Supervisor with expertise in operational planning and safety management at EcoDry Restoration. Enhanced customer satisfaction through proactive issue resolution and relationship building. Demonstrated leadership in task delegation and site documentation, achieving a 95% accuracy rate. Skilled in innovative restoration methods and fostering team collaboration for optimal project outcomes.

Hardworking and passionate job seeker with strong organizational skills eager to secure the Debt Consultant position. Ready to help team achieve company goals and meet Quotas.

I Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Field Supervisor

EcoDry Restoration
02.2022 - 09.2025
  • Planned and scheduled Moisture Monitors according to set timelines and order of operations.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Investigated issues and developed effective solutions.
  • Evaluated performance and progress, and made proactive adjustments.
  • Met with customers to resolve issues and build productive relationships.
  • Helped Lead technicians on the field in best practices to increase their field knowledge.
  • Provided feedback to workers on job performance and safety procedures.
  • Established and enforced safety regulations, procedures and standards for the company.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Inspected damaged properties and contents to prepare job action plan.
  • Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
  • Over looked lead technicians and their paperwork to ensure documentation for insurance was correct, and work was getting done correctly.
  • Did multiple inspections/Moisture Monitors of demolitions daily which can average 7-15 inspections a day.
  • Constantly in communications with many homeowners, and managers from separate departments to situate issues that arise at jobsites, to make sure we are taking care of the homeowner and their property correctly to maintain good relationships.

QuickTrip Clerk

Quick Trip
12.2020 - 04.2021
  • Kept store up which included cleanliness in the entire store and both bathrooms every 30 minutes
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Transported food items from storage areas to kitchen for prepping.
  • Maintained composure and work quality while under stress.
  • Cleaned and maintained work areas, equipment and utensils.
  • Stocked and rotated food items according to expiration dates.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained high personal grooming standards and uniform presentation.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Bakery Clerk

Crumbl Cookies
11.2019 - 11.2020
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Managed efficient cash register operations.

Education

High School Diploma -

Mesa High School
Mesa, AZ

Skills

  • Performance improvements
  • Negotiation
  • Call center experience
  • Client relations
  • Hazardous material handling
  • OSHA compliance
  • Asbestos abatement
  • Project monitoring
  • Task delegation
  • Site documentation
  • Customer consulting
  • Adaptive team player

Timeline

Field Supervisor

EcoDry Restoration
02.2022 - 09.2025

QuickTrip Clerk

Quick Trip
12.2020 - 04.2021

Bakery Clerk

Crumbl Cookies
11.2019 - 11.2020

High School Diploma -

Mesa High School

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Giovani Najar