Giovanna Akparanta
Staten Island,NY
Summary
Dedicated crew member with proven skills in customer service and teamwork. Experienced in fast-paced environments, ensuring exceptional service and maintaining high standards of cleanliness and organization.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
JROTC Cadet / Leadership Training Program
JROTC Cadet – Leadership & Training Program
New York, New York
09.2024 - 09.2025
- Participated in leadership training sessions to develop teamwork skills.
- Assisted in organizing community service events for local outreach initiatives.
- Conducted drills and exercises to practice military operations and protocol.
- Helped organize special events such as award ceremonies or memorial services.
- Gathered, compiled and organized data for departmental studies and projects.
Crew Member
McDonald’s – Staten Island
New York, ny
06.2023 - 08.2024
- Provided excellent customer service in a fast-paced restaurant environment.
- Prepared and assembled food items according to company standards.
- Operated kitchen equipment and maintained cleanliness throughout work area.
- Provided customer service at the counter and drive-thru
- Prepared food orders and maintained a clean work environment
- Worked in a fast-paced team setting
- Followed safety and sanitation guidelines
Education
Susan E. Wagner Highschool
New York, nySkills
- Team building
- Leadership training
- Customer service
- Event planning
Excellent communication and customer service
Fast learner with strong problem-solving abilities
Responsible and reliable with good time management
Works well in teams and follows instructions
Positive attitude and strong work ethic
Able to multitask in fast-paced environments
Basic cash handling and register experience
Strong organizational skills
Willingness to learn new tasks quickly
Friendly and approachable with good people skills
Timeline
JROTC Cadet / Leadership Training Program
JROTC Cadet – Leadership & Training Program
09.2024 - 09.2025
Crew Member
McDonald’s – Staten Island
06.2023 - 08.2024
Susan E. Wagner Highschool