GIOVANNA BASTOS
Boca Raton,FL
Summary
I'm a 21 year old hardworking, dedicated, organized, and committed to join my next team member with a big smile. Experienced and skillful customer service agency providing high quality service to customer to meet all needs and delivery effective solutions to problems with professional manner and passion.
Overview
4
4
years of professional experience
Work History
Procurement Analyst
SmartAir Mechanical Solutions
04.2024 - Current
- Utilized advanced data analytics tools to gain insights into procurement trends and inform decision-making processes.
- Analyzed supplier performance for better contract negotiations and long-term partnerships.
- Negotiated contracts with suppliers, securing favorable terms and conditions organization.
- Coordinated with finance and accounting teams to ensure accurate budgeting and forecasting for procurement activities.
- Streamlined processes for material procurement, optimizing inventory management and minimizing waste.
- Managed vendor relationships effectively, negotiating favorable terms for procurement contracts.
- Collaborated with cross-functional teams to develop procurement strategies aligned with corporate goals.
Insurance Agent
Insurance Link
07.2023 - 04.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Effectively managed multiple accounts simultaneously, prioritizing tasks based on urgency and importance.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Office Assistant
American Quality Insurance
09.2022 - 07.2023
- Collect and submitted information and proof of documents to carriers
- Renewal for auto tags, tittle services, and plates returns
- Answered and directed incoming calls, and emails for the agency
- Conducted regular follow-ups with customers to ensure satisfaction and updated files
- Build relationship and tracked customer renewals and followed up on overdue payments or any endorsement on their policy.
Manager Assistant
Brazilian Waxing By sisters
03.2022 - 09.2022
- Created reports and documents as requested by the office manager
- Managed inventory and schedule of Delray Beach and Fort Lauderdale location
- Keep tracked of all services and transactions
- Receive multi calls to arrange appointments through all 5 different locations
- Build relationship with costumers, greeted them, and make sure they sign policy sheet before any procedure.
Manager
Acai Concept
01.2021 - 03.2022
- Successfully handled costumers complaints by solving issues
- Organized schedule for the week if every staffs request
- Trained new members into full time job
- Managed daily opening to closing shifts while balancing drawer including cash, checks, card payments and refunds and tip for all staffs
- Managed inventory and grocery monthly list.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Criminal Justice -
Palm Beach State College
Boca Raton, FL05.2027
High School Diploma -
Olympic Heights High School
Boca Raton, FL05.2022
Skills
- Teamwork
- Ability to Multitask
- Communication Skills
- Leadership
- Fast Learner
- Supplier Relationship Management
- Budget Planning
- Shipment coordinating
- Time Management
References
Frank Acosta, The Risk Management Group, Inc, Frank@trmg.net, (786) 343-7581
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Procurement Analyst
SmartAir Mechanical Solutions
04.2024 - Current
Insurance Agent
Insurance Link
07.2023 - 04.2024
Office Assistant
American Quality Insurance
09.2022 - 07.2023
Manager Assistant
Brazilian Waxing By sisters
03.2022 - 09.2022
Manager
Acai Concept
01.2021 - 03.2022
Criminal Justice -
Palm Beach State College
High School Diploma -
Olympic Heights High School
Similar Profiles
Johnathon BarrowJohnathon Barrow
Pilot at SmartairPilot at Smartair
Asis Ansuman RoutrayAsis Ansuman Routray
Project Engineer at Smartair Integrated Technologies Pvt. LTDProject Engineer at Smartair Integrated Technologies Pvt. LTD
Blake RobyBlake Roby
Journeyman Plumber at Integrated Mechanical SolutionsJourneyman Plumber at Integrated Mechanical Solutions