GIOVANNA BASTOS
Boca Raton,FL
Summary
I'm a 21 year old hardworking, dedicated, organized, and committed to join my next team member with a big smile. Experienced and skillful customer service agency providing high quality service to customer to meet all needs and delivery effective solutions to problems with professional manner and passion.
Overview
4
4
years of professional experience
Work History
Procurement Analyst
SmartAir Mechanical Solutions
Pompano Beach, FL
04.2024 - Current
- Utilized advanced data analytics tools to gain insights into procurement trends and inform decision-making processes.
- Analyzed supplier performance for better contract negotiations and long-term partnerships.
- Negotiated contracts with suppliers, securing favorable terms and conditions organization.
- Coordinated with finance and accounting teams to ensure accurate budgeting and forecasting for procurement activities.
- Streamlined processes for material procurement, optimizing inventory management and minimizing waste.
- Managed vendor relationships effectively, negotiating favorable terms for procurement contracts.
- Collaborated with cross-functional teams to develop procurement strategies aligned with corporate goals.
Insurance Agent
Insurance Link
Deerfield Beach, FL
07.2023 - 04.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Effectively managed multiple accounts simultaneously, prioritizing tasks based on urgency and importance.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Office Assistant
American Quality Insurance
Deerfield Beach, United States
09.2022 - 07.2023
- Collect and submitted information and proof of documents to carriers
- Renewal for auto tags, tittle services, and plates returns
- Answered and directed incoming calls, and emails for the agency
- Conducted regular follow-ups with customers to ensure satisfaction and updated files
- Build relationship and tracked customer renewals and followed up on overdue payments or any endorsement on their policy.
Manager Assistant
Brazilian Waxing By sisters
Delray Beach, United States
03.2022 - 09.2022
- Created reports and documents as requested by the office manager
- Managed inventory and schedule of Delray Beach and Fort Lauderdale location
- Keep tracked of all services and transactions
- Receive multi calls to arrange appointments through all 5 different locations
- Build relationship with costumers, greeted them, and make sure they sign policy sheet before any procedure.
Manager
Acai Concept
Coconut Creek, United States
01.2021 - 03.2022
- Successfully handled costumers complaints by solving issues
- Organized schedule for the week if every staffs request
- Trained new members into full time job
- Managed daily opening to closing shifts while balancing drawer including cash, checks, card payments and refunds and tip for all staffs
- Managed inventory and grocery monthly list.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Criminal Justice -
Palm Beach State College
Boca Raton, FL05.2027
High School Diploma -
Olympic Heights High School
Boca Raton, FL05.2022
Skills
- Teamwork
- Ability to Multitask
- Communication Skills
- Leadership
- Fast Learner
- Supplier Relationship Management
- Budget Planning
- Shipment coordinating
- Time Management
References
Frank Acosta, The Risk Management Group, Inc, Frank@trmg.net, (786) 343-7581
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Procurement Analyst
SmartAir Mechanical Solutions
04.2024 - Current
Insurance Agent
Insurance Link
07.2023 - 04.2024
Office Assistant
American Quality Insurance
09.2022 - 07.2023
Manager Assistant
Brazilian Waxing By sisters
03.2022 - 09.2022
Manager
Acai Concept
01.2021 - 03.2022
Criminal Justice -
Palm Beach State College
High School Diploma -
Olympic Heights High School