Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Giovanna Brito

Homestead,FL

Summary

Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nurse Intern

Baptist Hospital Of Miami
08.2022 - Current
  • Improved patient care by providing compassionate and attentive support during clinical rotations.
  • Collaborated with interdisciplinary healthcare teams to develop effective patient care plans.
  • Enhanced patient comfort by diligently monitoring vital signs and promptly addressing concerns.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

General Clerk 3

Miami Dade County
04.2020 - Current
  • Verify SunPass Transponders for customer
  • Customer Service.
  • Documents verification for commuter and residents plan applicants
  • Answering high call Volume.
  • Prepare and maintain records, files, reports and correspondence.
  • Solve simple customer concerns
  • A core responsibility of customer service is answering any simple issues that a customer may have.
  • Troubleshooting assistant with website.

Patient Service Representative

Sylvester Comprehensive Cancer Center
01.2019 - 10.2019
  • Record insurance information and obtains pre-approval for treatment if needed.
  • Answering phone calls and relaying information between patients and other staff members providing them with updates as needed.
  • Prioritizes the order of care so that the most critical patients are seen first.
  • Keep paper and electronic medical records, and updates these records as needed
  • Responsible for helping patients gain access to medical treatment facilities.
  • Protect confidentiality with patient information.
  • Greets patients, caregivers and record pertinent information into a computer database.

Public Adjuster assistant

Ricardo Public Adjuster Corp
01.2018 - 01.2019
  • Daily administrative tasks of the branch and adjusting team.
  • Setting up new losses.
  • Answering high call Volume.
  • Transmission of reports and documents Helping the adjusting staff with Payment of invoices and legal bills.
  • Negotiate and explain settlements with the insured and/or their representatives.
  • Answer incoming telephone calls from agents, adjusters, insureds and other vendors.
  • Assist the adjusters with the recorded statements.
  • Organize the claim process from reporting to settlement

Administrative Assistant

GoKapital, Inc.
10.2017 - 04.2018
  • Costumer service/call center /scheduling/
  • Answer high call volume
  • Schedule appointments with clients and brokers
  • Take detail messages of calls
  • Manage the CRM with brokers and client's information.
  • Perform the Underwriting of bank accounts, for companies interested in applying for a loan and sending the final process to the respective lenders.
  • Prepare and maintain records, files, reports and correspondence.

Secretary

Lima Tax
01.2015 - 11.2016
  • Maintain schedule of sales, appointments, answer phone calls, and organize office spaces
  • Archive client's information, portfolio, and managing confidential information with discretion.
  • Sending client's information to IRS using ProSeries.

Education

Associate of Science - Nursing

Miami Dade College
Homestead, FL
04.2024

Skills

  • CRM

  • QUICKBOOKS

  • EXCEL

  • MICROSOFT OFFICE

  • OUTLOOK

  • Front Office

  • Hospital

  • Call Center

  • Front Desk

  • Customer Service

  • Medical Scheduling

  • Insurance Verification

  • Medical Records

  • HIPAA

  • Patient Care

  • Epic

Certification

  • Driver's License
  • Phlebotomist Technician
  • BLS for Healthcare Providers
  • Venipuncture

Personal Information

Willing To Relocate: Anywhere

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Nurse Intern

Baptist Hospital Of Miami
08.2022 - Current

General Clerk 3

Miami Dade County
04.2020 - Current

Patient Service Representative

Sylvester Comprehensive Cancer Center
01.2019 - 10.2019

Public Adjuster assistant

Ricardo Public Adjuster Corp
01.2018 - 01.2019

Administrative Assistant

GoKapital, Inc.
10.2017 - 04.2018

Secretary

Lima Tax
01.2015 - 11.2016

Associate of Science - Nursing

Miami Dade College

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Giovanna Brito