To obtain a position associated with a company where I can utilize Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Home Theater Cadet Installer-Parcel Delivery Driver
Best Buy
11.2020 - 04.2024
Deliver the products that weighed up to 150 lbs
Installation and mounting of TVs, Soundbars, Receivers, electric bikes, furniture etc
Take all the safety measures during the installation keeping the clients safe
Drive sales, memberships, and up-sale at the site
Pre Calls, Customer service Follow Up calls to drive NPS surveys
Filling out paperwork in the computer system about the completed jobs with detailed notes
Package merchandise in the warehouse in a fast and timely manner
Picking up packages from the distribution center to customer's delivery location
Follow and identify the most efficient routes to avoid delays
Conduct regular vehicle maintenance to keep company vehicle in good working condition.
Community Director
Lotus Fitness Center
01.2016 - 10.2020
Establish and maintain customer and client relationships for new and existing members
Conduct all financial transactions for the fitness facility, billing of expenses and inventory control/maintenance
Manage Property Budget and Expenses through Invoice system
Coordinate front and back office
Drive sales and memberships
Fitness instructor.
Pro Desk Customer Service Specialist
Lowe's Home Improvement
05.2008 - 11.2015
Customer and Technical Support for property staff, vendors and owners regarding billing inquiries and variances
Commercial Sales
Establish and maintain customer and client relationships for new and existing clients
Bookkeeping for back office keeping records of the financial affairs of the business
Customer service desk, special orders, returns and establishes credit cards
Over a 4-year period led and trained a team of customer service department.
Skills
Physical Fitness
Basic Administration
Front Desk Management
Paperwork administration
Educationandskills
Bilingual English/Spanish; Computer literate; Able to multitask; Customer Service; Leadership skills.
Languages
Spanish
Native or Bilingual
Timeline
Home Theater Cadet Installer-Parcel Delivery Driver