Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanna DeMarois

Henderson,NV

Summary

Experienced administrative team member specializing in loan processing. Proficient in managing documentation, resolving issues, and ensuring compliance with finance regulations. Handles high-volume workloads effectively while maintaining strong customer relations. Demonstrates reliability and a commitment to professional development.

Overview

13
13
years of professional experience

Work History

Mortgage Loan Processor

FHC Mortgage LLC
05.2024 - 06.2025
  • Collaborated with Loan Officers to deliver timely, accurate client service during mortgage process.
  • Managed high volume of loan applications while meeting or exceeding processing timeframes for new loans and refinancing.
  • Handled conditions from underwriting departments.
  • Prepared files for clear-to-close by branch management.
  • Assisted customers via phone and email to answer questions, process transactions, resolve issues.

Mortgage Loan Processor

Millennium Mortgage Group
05.2022 - 07.2023
  • Worked with Loan Officers to deliver accurate mortgage services.
  • Affirmed document accuracy to prevent lender fraud.
  • Engaged vendors to address loan closing challenges.
  • Updated on regulatory changes, ensuring compliant loan processing.

Mortgage Loan Processor

DHI Mortgage Company
07.2012 - 04.2022
  • Facilitated smoother communication between Builder & Sales Agent, by regularly updating all parties on loan status.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Analyzed borrower credit reports and income statements to verify accuracy.
  • Ensured client confidentiality and security of personal information, adhering to strict data protection protocols.
  • Contributed to positive workplace environment, assisting colleagues with challenging cases and offering solutions.

Education

Certification of Completion - National And Nevada State Rules And Regulations

Key Realty Scholl
Las Vegas, NV
06-2011

Accounting

Silverado High School
Las Vegas, NV
06-1997

Skills

  • Proficient in Microsoft Office (Word, Excel, One Note, etc)
  • Data entry
  • Calculations review
  • Bookkeeping
  • Accounts payable and receivable
  • Customer service

Timeline

Mortgage Loan Processor

FHC Mortgage LLC
05.2024 - 06.2025

Mortgage Loan Processor

Millennium Mortgage Group
05.2022 - 07.2023

Mortgage Loan Processor

DHI Mortgage Company
07.2012 - 04.2022

Certification of Completion - National And Nevada State Rules And Regulations

Key Realty Scholl

Accounting

Silverado High School

Similar Profiles

CREATE PROFILE
Giovanna DeMarois