Giovanna Galliani
Woodland Hills,CA
Summary
Operations and logistics professional with experience supporting inventory control, material management, document handling, and cross-functional coordination. Background includes executive administration, hospitality, and client-facing roles, with steady focus on service quality, accurate recordkeeping, and efficient day-to-day operations.
Overview
2027
2027
years of professional experience
Work History
Logistics & Supply Chain Management
Air Force
Los Angeles, CA
09.2025 - Current
- Managed activities and systems for requirements determination, inventory control, storage, and issuing of supplies and equipment to optimize resource utilization.
- Coordinated equipment transfer and deployment with accountable officer to enhance logistics efficiency and ensure timely delivery.
- Coordinated maintenance activities for repairable components and secured materials for equipment modifications and periodic component exchanges to maintain operational readiness.
- Inspect and identify property, by determining condition of property received. Perform shelf-life inspections of stock.
- Process information retrievals using material management system databases, manage materiel management related systems and hardware. Perform operator maintenance on materiel management related systems and hardware. Apply system security policy and procedures to prevent unauthorized changes to information. Distribute materiel management computer products.
- Act as a subject matter expert to the commander on the operation of materiel management systems and operations. Monitor Defense Data Network traffic through use of the Materiel Management Interface System. Ensure database integrity and make necessary corrections
Sales Associate
Nordstrom
Los Angeles, CA
09.2021 - Current
- Drove sales growth and enhanced unit recognition by implementing effective strategies and demonstrating strong leadership.
- Established positive customer relationships through engaging service and proactive follow-through.
- Used strong listening, communication, and relationship-building skills with customers, coworkers, business associates, and management to maintain customer satisfaction.
- Collaborated with team members to achieve shared goals and improve overall performance.
- Built product knowledge in men’s suits and ready-to-wear.
Server
Level 8 | Houston Hospitality
Los Angeles, CA
03.2026 - Current
- Possess in-depth knowledge of all food and beverage menus and the company
- Accurately enters all orders into the POS system and follows proper cash/payment card procedures.
- Possesses conversational knowledge of food and beverage items served at the establishment.
- Performed in training sessions, departmental meetings, or pre-shift meetings.
- Ensure the well-being of all guests and co-workers by following the Company Safety Standards and maintaining compliance with the Department of Health and OSHAA
Real Estate Agent
Coldwell Banker
Los Angeles, CA
02.2021 - Current
- Coordinated daily real estate operations, including property administration, client communications, document management, and transaction support to ensure efficient business operations.
- Managed client relationships by providing exceptional customer service, responding to inquiries, coordinating appointments, and maintaining consistent communication throughout the real estate process.
- Maintained organized property files, confidential records, transaction documents, and administrative databases to ensure accuracy and accessibility.
- Assisted with marketing properties by preparing listing information, coordinating advertising efforts, and maintaining accurate property descriptions and records.
- Monitored property-related expenses, tracked invoices, coordinated vendor services, and supported accurate financial and administrative recordkeeping.
Server
Water Grill
Los Angeles
11.2021 - 08.2025
- Managed high-volume service periods while maintaining exceptional service standards, efficient table turnover, and accurate order execution and delivered polished, high-quality hospitality by providing attentive, detail-oriented service tailored to individual guest preferences and expectations
- Utilized consultative selling techniques to recommend premium menu selections, increase check averages, and enhance the overall dining experience.
- Maintained extensive menu knowledge, including ingredients, preparation methods, and dietary accommodations, to provide informed recommendations.
- Coordinated seamlessly with culinary and front-of-house teams to ensure timely food delivery, accurate order fulfillment, and consistent hospitality standards
Executive Administrative Assistant
Seaboard Marine
Miami, FL
04.2016 - 04.2020
- Managed complex calendars, meetings, appointments, and travel arrangements for executives, prioritizing competing deadlines to ensure streamlined operations.
- Provided high-level administrative and operational support to executives, ensuring efficient coordination of daily business activities and logistics operations.
- Coordinated communication between executives and clients, vendors, and internal departments, facilitating timely and accurate information exchange.
- Monitored logistics schedules and shipment updates, ensuring adherence to delivery timelines and operational priorities for seamless transportation activities.
Executive Health Services Assistant Administrator
Everglades Correctional Institution
Centurion, FL
07.2017 - 02.2020
- Directed and supervised multidisciplinary team activities, including medical, dental, mental health, clerical, and supportive services, to enhance patient care.
- Managed overall operations of department delivering patient services in correctional setting, ensuring compliance with service delivery requirements.
- Ensured adherence to NCHC/ACA medical standards in clinical practices, promoting quality of care.
- Served as liaison to facility and security administration in collaboration with the company/ facility employees, corporate staff, Health Service Administrator and/or Regional Administrator.
- Created and maintained accurate activity tracking systems for the region, such as CEUs, credentialing, etc.
- Compiled, prepared, and input payroll data using Kronos Timekeeping to produce accurate and timely payrolls.
- Maintained personnel document processing, credentialing, health and safety and training files by accessing KRONOS and UltiPro.
- Performed clerical/ administrative duties accurately and timely, including, but not limited to reports; payroll, personnel document processing, etc. Composed, typed, and distributed meeting notes, routine correspondence, and reports.
Executive Administrative Assistant
Florida International University
Miami, FL
04.2014 - 04.2016
- Acted as Director of Institutional Research for the department
- Managed daily operations, providing executive-level administrative support for all activities related to director's functions as head of department.
- Proactively resolved inquiries and supplied information to university staff, students, and other departments.
- Coordinated research activities and data analysis efforts to support office operations.
Legal Assistant
Charlottesville Legal Aide
Charlottesville, VA
04.2005 - 04.2008
- Prepared, formatted, proofread, and organized legal documents, correspondence, pleadings, contracts, and case-related materials.
- Coordinated attorney calendars, court deadlines, and case-related schedules while maintaining confidential client files and legal correspondence, ensuring critical tasks were completed on time.
- Supported attorneys, paralegals, and legal department leadership with administrative and legal tasks, enhancing workflow in a fast-paced environment.
Capital Grill
Los Angeles
- Managed multiple tables simultaneously while maintaining accuracy, efficiency, and attention to detail in a fast-paced environment.
- Processed customer orders, payments, and transactions accurately while maintaining professionalism and accountability.
- Resolved customer concerns promptly and professionally to maintain positive guest relationships and encourage repeat business.
Education
Bachelor of Arts - Communications
Florida International University
Miami, FL05-2015
Skills
- Logistics coordination
- Supply chain management
- Inventory control
- Material management
- Order processing
- Document management
- Database management
- Financial recordkeeping
- Microsoft Excel
- Operational logistics
- Client relationship management
- Shipping and logistics
- Supply inventory management
- Payroll processing
- Executive support
- Software knowledge
CLEARANCE
Secret
CORE STRENGTHS
- Sales, Upselling & Revenue Generation
- Team Recruiting
- Guest Experience & Review Response
- Quality Assurance & Service Standard
- Event & Large-Party Execution
- Budget Support
- Vendor & Inventory Management
- Logistics & Supply Management
SYSTEMS & ADMINISTRATIVE EXPERIENCE
ADP payroll, expense reports, W-2/1099 processing, onboarding/offboarding, workers' compensation, QuickBooks, Microsoft Office, Google Docs, Outlook, Micros, Aloha, Toast, OpenTable, PC and Mac platforms
Timeline
Server
Level 8 | Houston Hospitality
03.2026 - Current
Logistics & Supply Chain Management
Air Force
09.2025 - Current
Server
Water Grill
11.2021 - 08.2025
Sales Associate
Nordstrom
09.2021 - Current
Real Estate Agent
Coldwell Banker
02.2021 - Current
Executive Health Services Assistant Administrator
Everglades Correctional Institution
07.2017 - 02.2020
Executive Administrative Assistant
Seaboard Marine
04.2016 - 04.2020
Executive Administrative Assistant
Florida International University
04.2014 - 04.2016
Legal Assistant
Charlottesville Legal Aide
04.2005 - 04.2008
Capital Grill
Bachelor of Arts - Communications
Florida International University