GIOVANNA HOLLEN
Webster
Summary
Experienced Operations and Logistics Coordinator at Good Ranchers with expertise in logistics, quality control, and task management. Skilled in overseeing daily operations for smooth functioning and prompt issue resolution. Demonstrated organizational and leadership abilities through coordinating volunteers and facilitating programs at Grace Church. Background in executive administrative assistance and project coordination. Thrives in dynamic environments in Houston, Texas, committed to driving efficiency and excellence in operations.
Overview
14
14
years of professional experience
Work History
Operations and Logistics Coordinator
Good Ranchers
09.2023 - Current
- Manage warehouse and material transfers to meet delivery and production deadlines
- Schedule and track 3PL carriers, resolving delays and optimizing performance
- Collaborated with internal & external teams and vendors/fulfillment centers to ensure smooth operations
- Analyzed data using Excel, TMS, NetSuite, and Tableau to support KPIs and process improvements
Operations and Logistics Coordinator
Good Ranchers
09.2023 - Current
- Manage warehouse and material transfers to meet delivery and production deadlines
- Schedule and track 3PL carriers, resolving delays and optimizing performance
- Collaborated with internal & external teams and vendors/fulfillment centers to ensure smooth operations
- Analyzed data using Excel, TMS, NetSuite, and Tableau to support KPIs and process improvements
International Coordinator
Grace Christian Academy
02.2022 - 07.2022
- Coordinate international students from all over the world to come study at our Academy - this includes working with immigration to get them here and finding them host homes
- Communicate with parents who are in different areas of the world
- Manage students while they are here in America
International Coordinator
Grace Christian Academy
02.2022 - 07.2022
- Coordinate international students from all over the world to come study at our Academy - this includes working with immigration to get them here and finding them host homes
- Communicate with parents who are in different areas of the world
- Manage students while they are here in America
Administrative Assistant
Flori-Tex Landscaping
03.2020 - 01.2022
- Manage a team of over 30 employees (scheduling, payroll, coordinating landscaping projects).
- Provide customer service for 450 plus customers (billing, e-mailing, answering phones, scheduling, help with our online services).
- Implement systems to create a more efficient office environment.
Administrative Assistant
Flori-Tex Landscaping
03.2020 - 01.2022
- Manage a team of over 30 employees (scheduling, payroll, coordinating landscaping projects).
- Provide customer service for 450 plus customers (billing, e-mailing, answering phones, scheduling, help with our online services).
- Implement systems to create a more efficient office environment.
Administrative Assistant - Missions Dept.
Grace Church
03.2019 - 02.2020
- Coordinate multiple worldwide mission trips (meeting with pastors from different countries, booking flights, hotels and creating schedules for the trips).
- Recruit people to go on trips by providing them with information for the trips and helping them find the perfect trip for them.
- Facilitate multiple monthly classes attended by hundreds of people (coordinating with teachers, printing, and scheduling).
Administrative Assistant - Missions Dept.
Grace Church
03.2019 - 02.2020
- Coordinate multiple worldwide mission trips (meeting with pastors from different countries, booking flights, hotels and creating schedules for the trips).
- Recruit people to go on trips by providing them with information for the trips and helping them find the perfect trip for them.
- Facilitate multiple monthly classes attended by hundreds of people (coordinating with teachers, printing, and scheduling).
Administrative Assistant - Kids Dept.
Grace Church
11.2011 - 02.2019
- Coordinate over 100 volunteers and staff for weekly services.
- Recruit and train volunteers and staff members to provide a safe and fun environment for children ages 1-12.
- Write and prepare curriculum for children ages 1-12.
Administrative Assistant - Kids Dept.
Grace Church
11.2011 - 02.2019
- Coordinate over 100 volunteers and staff for weekly services.
- Recruit and train volunteers and staff members to provide a safe and fun environment for children ages 1-12.
- Write and prepare curriculum for children ages 1-12.
Education
Associate's degree - General Studies
San Jacinto Community College
Houston, TX05.2015
Skills
- Google suite
- Microsoft Suite
- Photoshop
- Adobe Acrobat
- Planning Center
- Mail Chimp
- Quickbooks
- Bilingual
- Leading Teams
- Printing
- Typing
- People Skills
- E-mail Campaigns
- Scheduling
- Customer Service
- Coordinating
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Transportation planning
- Transportation management
- Warehousing processes
- Scheduling coordination
- Supply chain operations
- Shipping procedures
- Inventory management
- Operational efficiency
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Operations and Logistics Coordinator
Good Ranchers
09.2023 - Current
Operations and Logistics Coordinator
Good Ranchers
09.2023 - Current
International Coordinator
Grace Christian Academy
02.2022 - 07.2022
International Coordinator
Grace Christian Academy
02.2022 - 07.2022
Administrative Assistant
Flori-Tex Landscaping
03.2020 - 01.2022
Administrative Assistant
Flori-Tex Landscaping
03.2020 - 01.2022
Administrative Assistant - Missions Dept.
Grace Church
03.2019 - 02.2020
Administrative Assistant - Missions Dept.
Grace Church
03.2019 - 02.2020
Administrative Assistant - Kids Dept.
Grace Church
11.2011 - 02.2019
Administrative Assistant - Kids Dept.
Grace Church
11.2011 - 02.2019
Associate's degree - General Studies
San Jacinto Community College
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