Giovanna Innella
Staten Island,NY
Summary
Expert in document preparation, loan closings and title closing with a track record of facilitating smooth transactions through effective multitasking and clear communication. Notary Public and conversational fluent in Italian
Overview
35
35
years of professional experience
Work History
Mortgage Closer/Title Closer
Independant
New York
08.2003 - Current
- As a Mortgage Closer, I organize and prioritize loan files, maintaining strict deadlines to meet expectations.
- Present and explain documents to borrowers for execution.
- As a Title Closer, I attend closings to insure a clear title is being passed on to buyers/banks.
- Facilitate clear communication channels between all parties involved in each transaction for more efficient problem resolution when needed.
- Maintain a high level of accuracy and professionalism, consistently meeting or exceeding performance targets.
Real Estate Legal Assistant
Law Offices of Kevin Reina
1110 South Avenue, Staten Island NY
09.2002 - 08.2003
- Real Estate transactions from beginning to end, prepared contracts, order and clearing of title, scheduled closings and preparation of closing documents.
- Communicated with banks to obtain clear to close and prepared mortgage closing documents.
- Organized and maintained an efficient filing system for easy access to critical documents and data.
- Provided exceptional customer service when addressing questions from buyers, sellers and banks concerning their respective transactions.
- Coordinated scheduling of closings between buyers, sellers, attorneys, and lenders for a smooth transaction experience.
Legal Secretary
Law Offices of Thomas Torto
2781 Atlantic Avenue, Brooklyn NY
03.1989 - 08.1994
- Handled all Real Estate cases from beginning to end.
- Screened telephone calls and forwarded to appropriate departments.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients and court officials.
- Organized files for court proceedings.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Transcribed legal documents and phone conversations.
- Index and maintained client binders.
- Maintained filing and retrieval systems.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Education
Dominican Commercial High School
Jamaica, NYSkills
- Attention to Detail
- Deadline Adherence
- Document Preparation
- Loan Closing Expertise
- Microsoft Office
- Multitasking Abilities
Timeline
Mortgage Closer/Title Closer
Independant
08.2003 - Current
Real Estate Legal Assistant
Law Offices of Kevin Reina
09.2002 - 08.2003
Legal Secretary
Law Offices of Thomas Torto
03.1989 - 08.1994
Dominican Commercial High School
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