GIOVANNA KIAMOS
New York,NY
Summary
Accomplished and strategic HR leader driving organizational success through innovative HR initiatives, including talent acquisition, employee engagement, and organizational development. Proven track record of aligning HR strategies with business objectives to foster growth, enhance culture, and improve performance. Expertise in HR policy development.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Director, People Operations
Trackforce, Inc., & TrackTik
Woodbury, United States
01.2020 - 11.2024
- Led HR operations across United States, Canada, and 5 EMEA countries.
- Acted as a strategic advisor to senior management, addressing key organizational, cultural, and management challenges.
- Designed HR policies ensuring compliance with regulations.
- Spearheaded employee engagement programs by 25% leading to higher retention.
- Led engagement initiatives, raising favorable engagement survey responses by ___% and overall retention by ___% year over year."
- Led performance management processes, coaching managers on giving effective feedback.
- Led extensive salary and benefits initiatives, maintaining regulatory adherence.
- Collaborated with senior leadership to align HR strategies with business objectives.
- Implemented new HRIS system, streamlining HR processes.
- Administered timely and accurate payroll processing for multiple territories.
- Cultivated positive workplace culture through effective conflict resolution.
Director, People Operations
Trackforce, Inc.
Woodbury, United States
01.2018 - 01.2020
- Ensured compliance with labor laws and regulations.
- Led talent acquisition strategies that decreased time-to-hire by 15% while improving the quality of hires.
- Fostered a collaborative work atmosphere through staff engagement programs.
- Managed compensation packages to maintain competitiveness.
- Instrumental in advancing organizational development initiatives alongside senior leadership.
- Decreased time-to-hire by 15% through effective talent acquisition strategies.
Manager, People Operations
Valiant Communications, Inc.
Woodbury, United States
01.2016 - 01.2018
- Led HR processes encompassing recruitment, onboarding, and employee relations.
- Established new HR systems to enhance operational workflow.
- Assisted management with strategic change initiatives.
- Ensured timely and precise payroll execution using ADP WorkforceNow.
Human Resources/Executive Assistant
CHUBB (formerly ACE, Group)
New York, United States
02.2003 - 09.2016
- Provided comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination
- Facilitated HR functions such as onboarding, benefits administration, and employee relations
- Managed and maintained confidential HR records and documentation
- Assisted with recruitment processes, including job postings, resume screening, and scheduling interviews
- Completed and prepared State Statutory filings (quarterly & annually), as well as handled Supplemental filings
Human Resources Executive Assistant
PricewaterhouseCoopers LLP
New York, United States
03.2000 - 01.2003
- Provided high-level administrative support to the Senior Partner and senior HR team, including managing calendars, scheduling meetings, and handling correspondence
- Coordinate and organize HR events, including recruitment fairs, employee training sessions, and company-wide meetings
- Maintain accurate and up-to-date employee records, including personal data, attendance, and performance evaluations
- Assist in the recruitment process by scheduling interviews, preparing onboarding materials, and conducting background checks
- Handle sensitive and confidential information with discretion and professionalism
Human Resources Administrative Assistant
Henry Schein, Inc.
Melville, United States
07.1996 - 03.2000
- Directed recruitment efforts for senior leadership positions
- Facilitated new hire orientations, updated employee records, and tracked temporary employee hours
- Supported the HR team with payroll processing, timesheet management, staff training schedules, and presentation preparation
- Served as the primary point of contact for employee inquiries, benefits, and related concerns
Education
Professional Communication -
PACE University
New YorkSkills
- ADP
- HiBob
- Carta
- Slack
- Lessonly
- Lever
- DocuSign
- Microsoft Office 365
- Chat GPT
- SurveyMonkey
- OfficeVibe
- Strategic Human Resources Leadership
- Talent Management and Acquisition
- Organizational Development
- Performance Management
- Compensation and Benefits
- Employee Relations
Certification
Achieved SHRM Certified Professional (SHRM-CP) Certification, enhancing strategic HR leadership skills. Provided by the Society for Human Resource Management.
Accomplishments
Innovative Talent Acquisition
Significantly reduced time to hire, and improved hire quality at Trackforce
Successful HRIS Implmentation
Project lead for HRIS system integration at Trackforce, Inc., & TrackTik, enhancing data accuracy.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CulturePersonal development programsHealthcare benefits401k matchWork from home optionWork-life balanceCareer advancementTimeline
Senior Director, People Operations
Trackforce, Inc., & TrackTik
01.2020 - 11.2024
Director, People Operations
Trackforce, Inc.
01.2018 - 01.2020
Manager, People Operations
Valiant Communications, Inc.
01.2016 - 01.2018
Human Resources/Executive Assistant
CHUBB (formerly ACE, Group)
02.2003 - 09.2016
Human Resources Executive Assistant
PricewaterhouseCoopers LLP
03.2000 - 01.2003
Human Resources Administrative Assistant
Henry Schein, Inc.
07.1996 - 03.2000
Professional Communication -
PACE University
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