Giovanna Lovato-Batto
Saint Petersburg,FL
Summary
Spunky and customer-driven professional with eight years of experience in the service industry, seeking server/barback position. Passionately committed to delivering a personalized and memorable experience that promotes guest loyalty and drives repeat business. Detail-oriented individual, demonstrates strong analytical, communication, and organizational skills, with proven ability to prioritize responsibilities in high-pressure environments. Eager to contribute to team success and further develop professional skills.
Overview
7
7
years of professional experience
Work History
Server
Voodoo Brewing
01.2024 - Current
- Recommended drinks and food based on customers preferences and dietary restrictions, ensuring a positive dining experience.
- Collaborated with kitchen and bar teams to maintain smooth and efficient service flow.
- Promoted upsells of flights and merchandise.
- Ensured cleanliness and organization of service areas, adhering to food safety and sanitation standards.
Shiftlead
Dutch Bros Coffee
09.2021 - 12.2024
- Completed store opening and closing procedures and balanced tills.
- Formulated and executed processes and procedures to facilitate efficient workplace flow.
- Evaluated staff performance, while maintaining a positive work environment for all.
Brand Operations Manager
VS PINK
08.2021 - 08.2022
- Collaborate with marketing, product development, and finance teams to support brand initiatives and promotional activities.
- Managed and monitored inventory levels, replenishing stock timely and effectively.
Store Manager
Toot Sweets
07.2018 - 08.2021
- Managed inventory control, cash control, and quality control.
- Implemented creative problem-solving techniques to effectively address challenges and mitigate potential issues, resulting in client satisfaction.
Education
High School Diploma -
A.A Stagg High School
Stockton, CA05.2019
Skills
- Positive attitude
- Communication
- Driven and self-motivated
- Creative conflict resolution
- Time management
- Ability to multitask
Timeline
Server
Voodoo Brewing
01.2024 - Current
Shiftlead
Dutch Bros Coffee
09.2021 - 12.2024
Brand Operations Manager
VS PINK
08.2021 - 08.2022
Store Manager
Toot Sweets
07.2018 - 08.2021
High School Diploma -
A.A Stagg High School
Similar Profiles
luis Martinezluis Martinez
Voodoo Brewing at Voodoo BrewingVoodoo Brewing at Voodoo Brewing
Christian Lujan-FelkerChristian Lujan-Felker
Line Cook at Voodoo Brewing Co.Line Cook at Voodoo Brewing Co.
Kevin HarrounKevin Harroun
Brewery Assistant at Voodoo Brewing CompanyBrewery Assistant at Voodoo Brewing Company