Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Giovanna Roldan

Mobile,AL

Summary

Well-organized professional equipped with varied experiences in administrative roles. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

6
6
years of professional experience

Work History

Receptionist

Recovery Room
MOBILE, AL
01.2019 - 07.2021
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Troubleshot copy machines and printers and scheduled service as needed.

Medical Receptionist

Chiropractic Office
Mobile, AL
01.2018 - 01.2019
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed and filed financial documentation for accounting purposes.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed patient referrals to other medical specialists.

Medical Receptionist

Mobile County Health Department
MOBILE, AL
03.2006 - 02.2009
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Helped patients complete necessary medical forms and documentation.

Education

Medical Insurance Billing

Remington College
Mobile, AL

Skills

  • Office administration
  • Professional demeanor
  • Customer/Client relations
  • Bilingual English - spanish

Timeline

Receptionist

Recovery Room
01.2019 - 07.2021

Medical Receptionist

Chiropractic Office
01.2018 - 01.2019

Medical Receptionist

Mobile County Health Department
03.2006 - 02.2009

Medical Insurance Billing

Remington College
Giovanna Roldan