Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giovanna Tobon

Sugar Hill,GA

Summary

Enthusiastic and outgoing professional with a strong commitment to a personal and professional growth. Known for a proactive approach and a willingness to step out of my comfort zone to embrace new challenges and opportunities. Dedicated and hard working,I bring sense of ownership to every task,treating every business as if it were my own. I am eager to contribute my energy and skills to a forward thinking organization.

Overview

5
5
years of professional experience

Work History

Amerishop Financial

Sales Representative
Cumming, GA
08.2023 - 08.2024
  • Trained non-technical users and answered technical support questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Understood and followed oral and written directions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Receptionist

Cosa Salon
05.2022 - 09.2022
  • Served as an enthusiastic and welcoming first point of contact for this busy high end salon, I scheduled all appointments and worked with stylists to ensure schedules were pleasing, I maintained a clean and inviting salon atmosphere, as well as administraining all payments and maintained organized financial records and receipts.Handled inquires about the salon and provided detailed information about the salon oerings.

Busser

First Watch
03.2021 - 03.2022
  • While working at First Watch I learned how important it is to communicate well with others and the importance of teamwork
  • My job was to clear tables, clean, sanitize, reset tables in under 3 minutes, update and communicate to host and servers when tables are available for seating
  • Perform other duties such as light housekeeping, rolling silverware.

Cashier

Menchies
Florida
10.2019 - 03.2020
  • Working at menchies has taught me how to work well under pressure and during busy hours, i greeted customers as soon as they'd walk in with a nice smile, maintained the store neat and organized at all times, assisted customers with any questions or concerns they had and made sure my team members received the help they needed.

Education

High School Diploma -

Mater Lakes Academy
Florida
01.2020

Paul Mitchell The School Esani
Roswell

Skills

  • Customer Service
  • Equipment Maintenance
  • Problem-Solving
  • Quick Learner
  • Heavy Lifting Capacity
  • Interpersonal Skills
  • Friendly and Outgoing

Languages

  • Bilingual fluent in English
  • And Spanish.

    • Timeline

    Amerishop Financial

    Sales Representative
    08.2023 - 08.2024

    Receptionist

    Cosa Salon
    05.2022 - 09.2022

    Busser

    First Watch
    03.2021 - 03.2022

    Cashier

    Menchies
    10.2019 - 03.2020

    High School Diploma -

    Mater Lakes Academy

    Paul Mitchell The School Esani

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