GIOVANNE DURAND
Brooklyn
Summary
Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize general performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Wonder pets
Brooklyn
06.2025 - 12.2025
- Coordinated meetings and prepared agendas for efficient communication.
- Managed office supplies inventory and placed orders as needed.
- Assisted in onboarding new staff with training materials and resources.
MANAGER
Urban Air
Brooklyn
11.2024 - 04.2025
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
HEAD COUNSELOR
KIDS ORBIT
Brooklyn
09.2023 - 06.2024
- Ensured compliance with local regulations related to health, safety, insurance policies.
- Created innovative activities that promoted creativity, problem solving, and collaboration.
- Actively monitored behavior management plans put in place by counselors during sessions.
- Provided emotional support during difficult times when dealing with challenging behaviors from campers.
Education
ASSOCIATE IN SCIENCE (A.S.) - HEALTH SCIENCE
Borough of Manhattan Community College
New York, NY, USHIGH SCHOOL - COMPUTER SCIENCE
William E. Grady CTE High School
Brooklyn, NY, USSkills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Time Management
- Leadership Skills
- Fast Learner
- Adaptability
- Computer Skills
- Microsoft Office
- Communication Skills
- Creative Problem Solving
- Decision-making
- Relationship building
- Clear communication
- Office management
- Customer service
- Team building
- Communication skills
- Time management
- Staff training
- Inventory control
- Adaptability and flexibility
Certification
- OSHA 30 Certified
- OSHA 40 Certified
Projects
Terminating Copper Cables: Worked on a project in high school to terminate copper cables for a school-wide networking system, learning teamwork, communication, and problem-solving. Termination Fiber Optic: Gained hands-on experience in terminating fiber optic cables, developing technical skills and problem-solving abilities.
Extracurricular Activities
Boys Varsity Basketball Team: Developed teamwork and leadership skills by working collaboratively with others towards a common goal.
Languages
French, Conversational, Self Taught
Timeline
Manager's Assistant
Wonder pets
06.2025 - 12.2025
MANAGER
Urban Air
11.2024 - 04.2025
HEAD COUNSELOR
KIDS ORBIT
09.2023 - 06.2024
ASSOCIATE IN SCIENCE (A.S.) - HEALTH SCIENCE
Borough of Manhattan Community College
HIGH SCHOOL - COMPUTER SCIENCE
William E. Grady CTE High School