Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giovanni Macias

Mixologist
Palm Springs,USA

Summary

Accomplished bartender server and mixologist with over 15 years of expertise in crafting both classic and innovative cocktails while managing bar operations. Proven track record of maintaining cleanliness and organization in high-pressure environments, resulting in elevated customer satisfaction. Exceptional interpersonal skills contribute to remarkable guest experiences and significant repeat business. Increased bar revenue through strategic upselling techniques and adept inventory management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

RESTAURANT MIXOLOGIST/ POOL BARTENDER / BANQUET BARTENDER

Hyatt Hotel Resort
Palm Springs, CA
01.2022 - 09.2024

Welcome and greet the guest with a great personality, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus, and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. Checking identification to ensure customers are of legal age to purchase alcohol. Taking inventory and ordering supplies to ensure the bar and tables are well-stocked. Adhering to all food safety and quality regulations. Handling cash, credit, and debit card transactions, ensuring charges are accurate, and returning correct change to patrons, balancing the cash register. Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment. Developing new cocktail recipes. A positive, engaging personality, and professional appearance. Availability to work nights, weekends, and holidays. Basic math and computer skills. Exceptional interpersonal and communication skills. Strong task and time management abilities. Understanding of drink-mixing tools and techniques.

BARTENDER/MIXOLOGIST/POOL BARTENDER

Margaritaville Resort
Palm Springs, CA
01.2017 - 12.2021

Greet customers and present food and beverage menus, demonstrating comprehensive knowledge of beer, wine, mixed drinks, and spirits. Make recommendations, check the identification of customers to verify they are of legal drinking age, take orders from serving staff or directly from customers, and prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes. Peel, slice, and pit fruit for garnishing drinks, mix, and garnish cocktails according to standard specifications, and up-sell food and beverage items to customers. Process transactions using the POS system, arrange glasses and bottles into attractive and functional displays, and ensure clean glasses, bar equipment, and working areas. Comply with all health, safety, and hygiene standards and policies, order and restock bar inventory, and demonstrate the ability to work in a fast-paced environment. Execute and enforce all state liquor laws and company policies regarding alcohol, and maintain a positive attitude towards fellow employees and guests of the bar or restaurant.

POOL BARTENDER & RESTAURANT MIXOLOGIST

Hard Rock Hotel Resort
Palm Springs, CA
01.2014 - 12.2017

Greet customers and present food and beverage menus, demonstrating comprehensive knowledge of beer, wine, mixed drinks, and spirits. Make recommendations. Check the identification of customers to verify they are of legal drinking age. Take orders from serving staff or directly from customers. Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes. Peel, slice, and pit fruit for garnishing drinks. Mix and garnish cocktails according to standard specs.

Up-sell food and beverage items to customers, process transactions using the POS system, arrange glasses and bottles into attractive and functional displays, ensure clean glasses, bar equipment, and working areas, comply with all health, safety, and hygiene standards and policies, order and restock bar inventory, have the ability to work in a fast-paced environment, execute and enforce all state liquor laws, and company policies regarding alcohol, and maintain a positive attitude towards fellow employees and guests of the bar or restaurant.

BARTENDER/MIXOLOGIST/POOL BARTENDER

Wyndham Hotel Resort
Marina, CA
01.2008 - 12.2014

Greet customers and present food and beverage menus, with comprehensive knowledge of beer, wine, mixed drinks, and spirits. Make recommendations. Check the identification of customers to verify they are of legal drinking age. Take orders from serving staff or directly from customers. Prepare and serve alcoholic and non-alcoholic drinks in accordance with standards, slice, and pit fruit for garnishing drinks. Mix and garnish cocktails according to standard. Spellcheck food and beverage items to customers. Process transactions using the POS system. Arrange glasses and bottles into attractive and functional displays. Ensure clean glasses, bar equipment, and working areas. Comply with all health, safety, and hygiene standards and policies. Order and restock bar inventory. Ability to work in a fast-paced environment. Execute and enforce all state liquor laws and company policies regarding alcohol. Maintain a positive attitude towards fellow employees and guests of the bar/restaurant.

Education

Some College - Economics

IVC College
Imperial County, CA

Skills

Demonstrated knowledge of and skill in the ability to safely and effectively operate standard beverage service equipment

Adaptability

Decision-making

Customer service

Oral communication

Planning, problem-solving, and teamwork

Developing budgets

Self-motivated

High energy level

Multi-tasking

Certification

  • RBS certification, 11/22, 11/25
  • Riverside County Food Handlers Card, 02/20, 02/25

Timeline

RESTAURANT MIXOLOGIST/ POOL BARTENDER / BANQUET BARTENDER

Hyatt Hotel Resort
01.2022 - 09.2024

BARTENDER/MIXOLOGIST/POOL BARTENDER

Margaritaville Resort
01.2017 - 12.2021

POOL BARTENDER & RESTAURANT MIXOLOGIST

Hard Rock Hotel Resort
01.2014 - 12.2017

BARTENDER/MIXOLOGIST/POOL BARTENDER

Wyndham Hotel Resort
01.2008 - 12.2014

Some College - Economics

IVC College
Giovanni MaciasMixologist