Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Giovanni Arellano

Reno,NV

Summary

Dynamic leader at GNC - General Nutrition Centres, enhancing customer satisfaction through expert training in customer service and product knowledge. Skilled in problem-solving and multitasking, adept at fostering positive relationships and boosting team performance. Excelled in fast-paced environments, significantly improving operational efficiency.

Overview

5
5
years of professional experience

Work History

GNC Store Manager

GNC - General Nutrition Centres
06.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Gymnastics Coach

Gymnastics Nevada
03.2022 - 08.2024
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.

Sushi Chef

JJ Sushi
12.2019 - 07.2023
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
  • Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
  • Maintained well-organized mise en place to keep work consistent.

Education

Reno High School
Reno, NV
06.2017

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Accomplishments

-United Stuntman Association Certified

-ISSA Personal Training Certified

Languages

Spanish
Native or Bilingual
German
Elementary

Timeline

GNC Store Manager

GNC - General Nutrition Centres
06.2024 - Current

Gymnastics Coach

Gymnastics Nevada
03.2022 - 08.2024

Sushi Chef

JJ Sushi
12.2019 - 07.2023

Reno High School

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Giovanni Arellano