Bilingual Loan Specialist offering years of expertise in loan application processing and payment negotiation. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension. Meticulous and personable with proficiency in Salesforce/CRM.
Overview
19
19
years of professional experience
Work History
Commercial Equipment, Financing/Allegiant Partner
03.2021 - Current
Sales and Credit Analysis/, Examine, evaluate, or process loan applications of customers within EFA or lease through Equinox and Paynet score
Work with sub-prime and prime customers
Structure Cal Cap Programs
Navigate SecretaryofState.com
Navigate sales dashboard: Salesforce logging activity (calls, text, and emails)
Prospecting from data pool, creating new customer base, work with controlled inventory, Work with vendors (Dealerships and Line-haul Dealers) all over USA new and used, private party sales, and sell dealer warranties
TValue: Calculate payment structure with approval of credit from credit program (%Rate) adding Invoice Cost, Shipping, Taxes and Doc Fee's
Submit to credit and Doc's to finalize funding.
Town Toyota
01.2006 - 01.2021
Examine, evaluate, or process loan applications of customers interested in purchasing automotive
Market additional products such as Gap insurance and service contracts
Track daily sales and automotive inventory and develop end of month reports CRM
Meet and greet customers in a prompt and professional business-like manner
Assist customers in deciding and test-driving vehicles to demonstrate features and benefits of vehicle
Answers questions and assists customers in every aspect of buying automobiles
Negotiate price, terms, and conditions and follow direction of sales manager on duty
Escort customers throughout sales process according to automobile sales systems that are in place at dealership
Continuously upgrading Toyota certification by attending training regarding latest products available in market
Utilizes product knowledge and bilingual ability to serve Hispanic clientele.
Wenatchee Valley Medical Center
05.2003 - 12.2005
Performed ultrasound and electrical stimulation; prepared patients with mechanical traction and whirlpool, monitored patients while using exercise equipment, ordered and maintained supplies needed for daily operations, called next day patients to remind them of their scheduled appointments
Maintained current Employee Health and Safety Training Requirements, demonstrated competent computer skills in general word processing and scheduling, canceling, and re-scheduling patient as needed, managed patient charts regarding checking insurance converge and date last seen
Obtained information from Plus or CMR, filed dictation; purged charts as needed and interpreted (English/Spanish).
Refrigeration and Air Conditioning Technician at Kingloc Commercial EquipmentRefrigeration and Air Conditioning Technician at Kingloc Commercial Equipment