Giovanni Castelan
Austin,TX
Summary
Dynamic and results-oriented professional with a robust background in electrical installations and hardwood floor setting, notably with Mcdonald Electrical. Excelled in projects by leveraging strong problem-solving abilities and attention to detail, significantly enhancing customer satisfaction and efficiency. Skilled in hand and power tools, coupled with exceptional customer service, consistently exceeded project expectations.
Overview
4
4
years of professional experience
Work History
Apprentice Electrician
Mcdonald Electrical
02.2023 - 09.2024
- Pulled wire through conduits and through holes in walls and floors.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Examined electrical units for loose connections and broken insulation.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
Hardwood Floor Installer/Tile Setter
E Tile and Floor
04.2022 - 02.2023
- Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
- Minimized material waste by accurately measuring and cutting hardwood flooring and ceramic materials.
- Provided exceptional customer service by addressing client concerns and answering questions about flooring options, maintenance, and care.
- Maintained a clean work environment during installations to minimize disruptions for clients and fellow workers alike.
- Increased client referrals through the delivery of high-quality installations and excellent communication skills.
- Completed projects on schedule, ensuring timely communication with clients regarding progress updates and potential delays.
- Successfully managed multiple projects simultaneously, prioritizing tasks and maintaining clear communication with clients to ensure timely completion.
- Performed necessary subfloor preparation tasks such as leveling, cleaning, and moisture testing prior to hardwood floor installation.
- Gained repeat business through dedication to delivering flawless installations that exceeded customers'' expectations every time.
- Measured and cut wood pieces using hand saws and powered saws.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
Server
Flores Mexican Restaurant
11.2020 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Improved dining experience by providing prompt, attentive service to guests.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Education
High School Diploma -
David Crockett High School
Austin, TX05-2021
Skills
- Hand and power tools
- Problem-solving
- Attention to detail
- Customer service
- 3 phase circuitry
- Finish work
- Lift up to 100 pounds
- Critical thinking
- Time management
- Wire stripping
- Physical stamina
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Apprentice Electrician
Mcdonald Electrical
02.2023 - 09.2024
Hardwood Floor Installer/Tile Setter
E Tile and Floor
04.2022 - 02.2023
Server
Flores Mexican Restaurant
11.2020 - 11.2022
High School Diploma -
David Crockett High School
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