Microsoft Office
Giovanni Colon
Xavier
Pembroke Pines,FL
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Financial Specialist
Transportation Security Administration
Miami, FL
04.2021 - Current
- Developed queries and performed analysis to optimize business intelligence.
- Develops cost estimates for each quarters and spending. Monitors expenditures, plans, and determines how to maintain consumables to last the airport through each quarter while under Continuing Resolution (CR) and possible government shutdowns (lapse of funding).
- Coordinates Budget Preparation by planning budget guidelines and instructions, reviewing budget requests and recommendations, preparing budget proposals, monitoring department budget execution, recommending budget adjustments and linking the governments strategic plan to the budget.
- Working closely with TSA HQ Finance Office concerning budget and financial activation for the airport. Analyzing financial information (e.g. expenditures and cash management) to identify problems, inconsistencies or trends and ensures all operations are within budget. Identifying variances between actual and budgeted financial results at the end of each reporting period, preparing of financial forecasts and long-term sustainability.
- Using financial applications to include: Oracle Business Intelligence Tool, Microsoft Excel and Access.
- Reclassifying expenditures to different accounts.
- Conducts market research on costs of projects to ensure projects are within budget and completed in a timely manner.
- Reviewing cost performance reports and cost estimates prepared by TSA HQ, analyzing and evaluating the reports to track and validate airport funding.
- Serving as the Money Management Official (MMO). Collecting, sorting, counting and depositing abandoned money from the airport. Returning lost money to the rightful owner.
- Serving as a Federal Agency Travel Administrator (FATA) for over 1,200 + employees with the ConcurGov system. Approving and certifying all travel authorizations and vouchers, as well as completing external agency audits.
- Supervises as the Office Program Coordinator (OPC) for the travel card program. Supervising and training employees on processing new applications, closing accounts, completing monthly audits, sending out delinquency and misuse notifications.
- Reviewing newly issues regulations or directives to ascertain their impact on program areas.
- Reviewing administrative activities for Purchase Card holders, Warehouse Staff and preparing various reports utilizing various automated systems.
- Conducting extensive research and analysis on administrative projects to gather and analyze relevant data, develop options, make recommendations, and provide comprehensive reports.
- Developing, implementing, interpreting and advising on administrative requirements.
- Applying Financial Management Principles, regulations, and practices to formulate a Federal budget and resolve budget and financial issues. Developing, analyzing and maintaining program spend plans, and ensuring proper execution. Utilizing analytical methods and technologies to identify financial management deficiencies and make recommendations to improve overall program effectiveness.
- Applying analytical and evaluative techniques, methods, and procedures to evaluate financial information.
- Analyzing and evaluating changes in program plans and funding.
- Justifying and administering a program budget.
- Conducting examinations to analyze accounting systems and business activities.
- Monitoring purchase requests, residual balances from awards, and de-commitments.
- Determining and initiating accounting reclassification of funds.
- Identifies and proposes solutions to complex problems where previous studies and established techniques require modification and adaptation. Independently reviews policies and precedents in order to make recommendations for applying them to sensitive or controversial cases or problems
- Reviews, analyzes, and interprets financial and program performance data, existing and proposed legislation, appropriations language and other statutory requirements, Executive Orders, and TSA Headquarters requirements and policies for impact on the airport's financial management activities. Responds to financial information requests by outside organizations (e.g., Congress, OMB, DHS) in coordination with airport management and TSA Headquarters.
- Provides advice and guidance to more junior specialists, professionals, managers, employees, and external representatives to resolve problems not always susceptible to treatment by standard methods. Serves as a troubleshooter and data researcher for all budgetary and financial problems and issues.
- Develops unprecedented solutions to critical financial management issues requiring the ability to gain the cooperation of multiple customers who may initially be reluctant or resistant to the reprogramming or transfers of funds among multiple large budgets as required to address critical emerging tactical and strategic funding priorities.
- Prepares budget estimates and consolidating the estimates into an integrated budget forecast; provides budget justifications by compiling, comparing and correlating information about current and future programs; and submitting budget estimates to OSO for approval. Provides accounting support to plan and organize work associated with financial management and fiscal program matters.
- Tracks and maintains various financial reports to keep local management fully aware of expenditure types by airport, (e.g., baggage screening costs, passenger screening costs and overall administrative costs) and by month.
- Conducts financial reconciliation and record auditing.
- Certifies that funds are available for all requested purchases; prepares purchase requests for procurements over $10,000; works with HQ for procurements under $10,000 (but over $2500 spending limit); maintains the P-card program, including regular audits of P-cards.
- Manages and Organizes Information: Identifies a need; gathers, organizes and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Program Assistant (Finance & Travel)
Transportation Security Administration, TSA
Miami, FL
10.2019 - 04.2021
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Prepared clearly written and formatted documents and reports.
- Offered technical support and troubleshot issues to enhance office productivity.
- Made copies, proofed documents and distributed mail to provide administrative support to staff.
- Managed both digital and physical filing systems and retrieved documents as required.
- Maintained budgets and estimates and documented all processes to mitigate financial disparities and aid senior leadership.
- Conducted research to assist with routine tasks and special projects.
- Educated each staff member on program procedures and operational structures.
- Created and updated records and files to maintain document compliance.
- Supported planning and coordination of Travel program and associated activities.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Gathered information and entered details into computer tracking spreadsheets, documents and databases.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Serving as the Federal Agency Travel Administrator (FATA) for 1,200+ employees with the ConcurGov system for Miami International Airport. Approving and certifying all travel authorizations and vouchers, as well as completing external agency audits.
- Supervises as the Office Program Coordinator (OPC) for the travel card program. Supervising and training employees on processing new applications, closing accounts, completing monthly audits, sending out delinquency and misuse letters.
- Serving as the backup Financial Specialist to ensure daily and annual budget requirements are met.
- Serves as a Subject Matter Expert and coaches and mentors other employees in all Finance areas to include, but not limited to: Travel, Travel Cards, Purchase Card Program, tracking of the budget,
reconciliation of all types of expenditures, processing supplemental reimbursement forms with FINCEN (US Coast Guard), Abandoned Money, and Management Control Program. - Coordinates budget preparation by planning budget guidelines and instructions, reviewing budget
requests and recommendations, preparing budget proposals, monitoring department budget execution,
recommending budget adjustments and linking the government’s strategic plan to the budget. - Provides Financial management expertise, technical advice and guidance regarding policy, cost
analysis, and program allotments to management and Administrative Officer. - Reviews cost performance reports and cost estimates prepared by TSA headquarters and analyzes
and evaluates the reports to track and validate airport funding. - Demonstrates broad understanding of principles of Financial management and marketing expertise
necessary to ensure appropriate funding levels. Prepares, justifies, and/or administers the budget for six different program areas; uses cost-benefit thinking to set priorities; monitors expenditures on all
requisitions submitted to ensure cost-effective support of programs and policies. Identifies cost-effective approaches. - Serving as the funds certifier for all purchase requests, ensuring accuracy of financial reporting for an annual budget of $1.3M.
- Serving as a primary Purchase Card holder with Ordering Official Authority to purchase consumable items through strategic sourcing and Blanket Purchase Agreements for all purchases exceeding the single purchase limit threshold.
- Supervises and tracks MIA’s COVID Protective Personnel Equipment (PPE) to ensure there are enough on hand to replenish the airport without falling below a seven-week threshold.
- Supervising administrative activities for Purchase Card holders and Warehouse Staff, and preparing a variety of reports utilizing various automated systems.
- Conducts strategic planning, or development of business strategies and recommending internal procedural changes.
- Conducting examinations to analyze accounting systems, business activities, and financing for transportation industries.
- Developing financial management programs to address changes in laws, regulations, and financial management standard.
- Instills mutual trust, respect and confidence amongst peers, creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner towards others, and demonstrates a sense of
corporate responsibility and commitment to public service. Always ensures to follow Management Directives, Policies and Federal Acquisition Regulation (FAR). - Performs a combination of routine and multiple and varying assignments in support of management efforts to evaluate, administer, and improve the efficiency, effectiveness, and productivity of organizations and programs.
- Express facts and ideas in writing in a succinct and organized manner. Interprets and correctly applies Federal, and agency regulations and policies, as well as recognized national consensus
standards in order to make recommendations for changes in policy or operations. - Interprets and correctly applies Federal, and agency regulations and policies, as well as recognized national consensus standards in order to make recommendations for changes in policy or operations.
- Guides and evaluates preparation of materials conveying complex or controversial information about policies, processes, or decisions including reviewing the work of others to ensure accuracy,
completeness, timeliness, and compliance with policies in order to support decision-making. - Plans and executes complex projects utilizing project management principles, tools, and methodologies.
- Develops new automated methods and techniques for financial management, such as using reports or data visualizations from an integrated financial system to increase productivity and monitor activity.
- Oversees procurement and contracting processes to ensure compliance with regulations, rules and/or policies stated through Federal Appropriation Guidance.
- Generates and monitors monthly delinquency and misuse audit tracking reports on Citi Manager to ensure that all employees Citi cards are in good standing.
- Ensures delinquency emails are sent out when accounts are past due.
- Oversees the counting of lost funds left in the checkpoints for accuracy, reported to OTC/FINCEN and deposits the money to the bank, ensuring that all paperwork is intact and recorded for auditing purposes.
- Guides employees using ConcurGov with technical support.
- Creates and approves local vouchers for employee parking.
- Monitors OLC reports for DHS Travel Cards, and ensures employees are compliant with the two year recurrent training requirement needed for MCOP technique 3.B.4.
- Provides constant guidance to employees of all levels to include unusual situations where the guidelines require research within the policies.
- Assists with tasks involving the Logistics Warehouse such as quantity increases, delivery rates and ordering periods.
- Certified Ordering Official (OO) for TSA Miami International Airport for a $1.3M budget. Single purchase limit thresholds up to $25k.
- Analyzes numerous vendors and purchasing critical PPE and or supplies based on demand.
- Ensures inventory deficiencies do not occur by receiving information from multiple departments and tracking the consumable lifecycle within a database.
- Prepares all emergency response teams within TSA MIA and ensure’ s government credit limits are increased and are prepared for travel when called upon.
- Recommends various changes to procurement to our Administrative Officer (AO) to create a seamless streamlined process by utilizing technology to the maximum.
- Expert on Standard Word Processing and Standard Presentation Software.
- Supervises and trains others on how to use Microsoft software.
- Monitors/Supervises the progress of multiple projects.
- Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.
- Serves as subject matter expert and team leader for projects involving complex business and financial management program activities and systems including the interface of multiple financial
disciplines, such as finance, accounting, budget, cost analysis, and various management functions. - Conducts financial reconciliation on a monthly basis and record auditing when needed to ensure MIA is compliant with Management Directives and Policies.
- Oversees the process for Passenger Reimbursement Claims and processing of SF1034.
- Performs a variety of Financial management operations to support TSA Operations at a Category X Airport (MIA) to include budget formulation, execution, oversight and management of travel and
acquisitions activity and monitoring and ensuring compliance of budget and financial activities with all DHS/TSA policies and guidelines. - Applies experience and comprehensive knowledge of Financial management principles, concepts, regulations, and practices, analytical methods and techniques performing multiple, varying, and complex assignments in MIA’s Financial program area.
- Provides advanced computer assistance to include, but not limited to: Microsoft Excel, Outlook, Word, SharePoint, Airport Management System (AIM), Performance Measurement Information
system (PMIS) and Performance Information Management System (PIMS). - Performs budget analysis using Oracle Business Intelligence to ensure organizational objectives are met.
- Extensive knowledge and able to mentor on preparing budgets and ensuring organizational objectives are met by focusing on previous fiscal year expenditures and classifying purchases under
specific categories. - Coordinates Finance and Budget capabilities and relays concerns at the Hub Level.
- Prepares and reviews expenditure reports recommending improvements to systems and processes to improve operational efficiency at TSA MIA.
- Provides authoritative policy interpretations on a wide range of financial management issues and develops unprecedented solutions to critical financial management issues that may play a big factor
with our budgetary status. - Handles difficult interpersonal situations to minimize negative consequences. Maintains positive working relationships with individuals with a variety of different backgrounds
and characteristics. - Identifies and proposes solutions to complex problems, such as manual de-obligation of Undelivered Orders (UDO) on Purchase Orders in order to liquidate funds back into the program account for reuse, where previous studies and established techniques require modification and adaptation.
- Independently reviews policies and precedents in order to educate self with procedures and to make recommendations for applying them to sensitive or controversial cases or problems.
- Executes the budget and monitors funding assigned under multiple project accounts; breaks down spending by travel, supplies, training etc. in order to determine potential funds received.
- Recommends and mentors other on how to make improvements to the budget, accounting and/or financial management procedures in order reduce costs.
- Created an Inventory Tracking Excel Workbook for our Supply Room, to monitor items being given on a daily basis to various departments to include: Screening, Scheduling, Training, Coordination Center, FSD and Staff, Human Resource Center. Which helps drastically reduce the time spent by Supply Room Personnel counting supplies.
- Formulated a local Purchase Log Worksheet for Purchase Card Holders to monitor all purchases made; track items when they are received and ensure full compliance with P-Card Manual.
- Presented accurate financial management related products and procedures in accordance to HQ DHS/TSA guidance.
- Educated and trained within all Financial Management Systems for reporting of all Status of Funds reported to FSD and Administrative Officer.
Property Custodian (Temporary)
Transportation Security Administration
Miami, FL
05.2020 - 08.2020
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Increased customer satisfaction by resolving issues.
- Monitored, tracked, compiled and analyzed global inventory reports for Miami International Airport, with over $1 million in total of assets.
- Conducted audits throughout the airport and at offsite offices to ensure accountable property is maintained in a secure location.
- Managed and organized employee personnel’s containing SSI and PII.
- Issued TSA sensitive and accountable property to TSA employees to include: Laptops, Hard drives, Scanners, Printers etc.
- Ensured that all property is tracked by the TSA Form 256, Property Hand Receipt for all property issued to employees.
- Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
- Granted and removed access to various KABA locks throughout different TSA spaces to allow employees to enter.
- Granted and removed access to the Physical Security System at 36th street to employees.
- Monitored and changed batteries on KABA locks when maintenance is required.
- Maintained and updated a spreadsheet containing all accountable property assigned to TSA MIA employee’s.
- Created additional keys using the Key machine when required.
- Makes clear and convincing oral presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of
open communication. - Engraved keys manually and/or using the engraving machine to keep track of what each key belongs too.
- Organized keys by office locations and departments.
- Accounted for all property assigned to TSA MIA for FY20 by conducting an annual property audit with 100% accountability.
- Monitored TSA’s Sunflower system to ensure no items are transferred to MIA unless we have physical control of the property
- Conducted computer updates and ensured all computers are on the network to avoid losing inventory count.
- Expresses facts and ideas in writing in a succinct and organized manner.
- Identifies and analyzes a variety of different problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.
- Monitored all IT rooms within 36th St Offices and TSA MIA Airport to ensure all systems are up and running and no backup batteries need to be replaced.
- Restructured the computer inventory to allow easy access of computer availability.
- Transferred various properties in Sunflower when TSA MIA is no longer accountable. Processed DHS Form 200-2 Report of Survey when property is stolen, damaged, lost and or
destroyed. - Managed local spreadsheet for property.
- Expert on Standard Word Processing and Standard Presentation Software.
- Supervised and trained my team in how to use Microsoft software.
- Monitored/Supervised the progress of multiple projects.
- Identifies a need; gathers, organizes and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Supervisory Transportation Security Officer
Transportation Security Administration
Miami, FL
05.2017 - 11.2019
- Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Safeguarded transportation operations at commercial airports and railway stations.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Conducted regular patrols of key areas to spot and control security concerns.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Performed pat-downs to look for unauthorized materials and weapons.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
- Screened over 1000 passengers per day by verifying ID's and boarding passes.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Supervised employees and the security checkpoint and ensured that the civil aviation and traveling public is safe against terrorist threats.
- Served as a first line supervisor at the organization/unit level to include BD, screening checkpoint and/or baggage operation. Assigned work, set priorities, reviewed, and evaluated work performances of subordinates; approved leave; coached and developed employees; recommended corrective action;
resolved routine problems that typically impacted the objective of the organizational unit. - Educated on threat mitigation techniques for actual and potential threats against the traveling public.
- Performed Arithmetic and Mathematical reasoning. Performed computation on a daily basis such as
addition, subtraction, multiplication, and division correctly; solved practical and impractical problems by choosing appropriately from a variety of mathematical techniques such as formulas and
percentages. - Supervised employees performing special program work as assigned.
- Provided supervision to Transportation Security Officer's (TSO) and Lead Transportation Security Officer (LTSO) in the performance of all screening functions.
- Oversaw the Security Checkpoint operation and ensured proper staffing is provided to maintain an efficient checkpoint.
- Contributed to a positive team environment by recognizing the strengths and talents of the workforce by doing so, assisted the Federal Security Director (FSD) and management team in
supporting an environment of pride and engagement. - Participated in the recommendation of procedural changes based on observations performed on a daily basis.
- Utilized appropriate leadership styles and techniques in order to effectively guide and direct staff.
- Makes well informed, effective and timely decisions, even when data is limited.
- Guided others on the importance on being thorough and precise when accomplishing tasks with concern for all aspect of the job. .
- Engaged in the development of critical thinking skills to help mitigate any threats.
- Prepared and presented briefings for my officers, to include morning briefings, national shift briefings, and SOP revisions.
- Trained and Supervised my officers who were interested in presenting briefings.
- Established a variety of different work relationships with individuals of very different backgrounds and encouraged my team to do the same.
- Conveyed a multitude of technical information to my team to ensure things were handled accurately.
- Created and wrote numerous types of communications, reports, and documents that are appropriate to the work performed.
- Participates in the development of new policies and procedures and recommends change, as required.
- Responded to a multitude of inquiries regarding concerns within my team.
- Listened and interacted effectively with my team to ensure cohesiveness.
- Documented and responded to security breaches and emergency situations.
- Partnered with upper level management to assist with incidents, preparing incident reports and other documents required to solve the matter.
- Monitored the checkpoint and provided status updates at the top of the hour.
- Diagnosed opportunities for improvement to run a more effective security operation.
- Guided team members to positions to be successful and complete their assigned duties effectively.
- Participates in the development of strategic planning and other documents and reports for TSA-HQ.
- Coached and mentored officers on proper screening procedures and SOP.
- Conducted attendance audits on my employees to minimize recurrent patterns.
- Conducted observations to ensure proper procedure are being followed.
- Partnered with public stakeholders and liaisons.
- Coordinated with Human Resources on TOPS folder audits.
- Coordinated with AFSD of Mission Support and Supervisory Scheduling Operations Officer (SSOO) with the implementation of the Terminal Administrative Assistants (TAA).
- Performed job related duties, as assigned.
- Assisted with the renovations of the TAA rooms.
- Developed and emailed requisition orders for different offices and departments in the AFSD Office.
- Guided managers with disciplinary actions issued to officers.
- Managed the CCTV and reviewed footage to monitor attendance.
- Reviewed CCTV footage to investigate incidents involving employees and passengers.
- Partnered with CBP and ICE to ensure compliance.
- Partnered with ICE to assist with pat-downs and screening of deportees.
- Implement security screening procedures and alarm resolution in accordance with TSA objectives and directives and which protect the traveling public by preventing any harm to aviation security.
- Identify and communicate weaknesses within security screening to management.
- Assist management and LEO's with inquiries for information or investigation that may be initiated against a regulates party.
- Interprets policy guidance and provides assistance to managers and employees in interpreting how this guidance should be applied to assigned areas, including new approaches/interpretations consistent with underlying statutory or higher authority directives.
- Provides authoritative policy interpretations on systems design and associated requirements.
- Develop incident reports and information for LEO's.
- Write various types of communications, reports, and documents that are appropriate to the work performed.
- Identifies and analyzes problems within the work environment; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational
problems, that may affect the operation. - Hold self and others accountable for measurable high-quality, timely and cost-effective results.
- Knowledge of financial principles, concepts, regulations, and practices, and guided numerous of my subordinates assigned to me with issues involving their finances and payroll.
- Expert in Making clear and convincing oral presentations to an individual or group; listened effectively and clarified information as needed; facilitated an open exchange of ideas and fostered an
atmosphere of open communication. - Inspired, influenced and guided others toward goal accomplishments; coach, mentored and encouraged others to maximize potential; adjust leadership styles to support a diverse workforce; model high standard of honesty, integrity, and trust.
- Expert on Standard Word Processing and Standard Presentation Software.
- Supervised and trained my team in how to use Microsoft software.
- Assisted the TSA MIA Finance as a Supervisor applying experience and comprehensive knowledge of financial management principles, concepts, regulations, and practices, analytical methods and
techniques performing multiple, varying, and complex assignments in his/her financial program area(s). - As a supervisor, developed unprecedented solutions to critical financial management issues requiring the ability to gain the cooperation of multiple customers and/or vendors who may initially
be reluctant or resistant to the reprogramming or transfers of funds among multiple large budgets as
required to address critical emerging tactical and strategic funding priorities.
• Tracked and maintained various financial reports to keep local management and SLT fully aware of expenditure types by program, (e.g., screening, FSD and staff, cargo, k9 etc.) and by month.
• Maintained the travel card program as a supervisor; provided assistance to employees in preparation
of travel documents; assisted them with travel related questions; reviewed and certified funds for travel; auditing accounts on TEServ (travel software); and maintained travel voucher receipts for
auditing purposes.
• Certified that funds were available for all requested purchases; prepared requisitions for procurements over $10,000; works with HQ for procurements under $10,000 (but over $2500
spending limit); maintained the P-Card program and monitored budget.
• Established an awareness of financial policies and procedures and maintained current knowledge of the procedures.
Business Analytics & Metrics (Special Assignment)
Transportation Security Administration
Miami, FL
05.2019 - 10.2019
- Analyzed and verified requirements for completeness, consistency, comprehensibility, feasibility and conformity to standards.
- Researched, reviewed and analyzed existing requirements.
- Collected, organized and modeled data using Microsoft Excel.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Evaluated current processes to develop improvement plans.
- Gathered, documented and modeled data to assess business trends.
- Assisted the agency with throughput, attendance reports to better assist with weekly projections
requested by the FSD. - Developed the excel Checkpoint Reporting Tool (CRT). A database used to determine throughput per hour.
- Managed troubleshooting and fixing any existing issues with the current CRT, so that the Miami Coordination Center (MCC) and checkpoint areas can accurately input their throughput numbers
hourly. - Generated a variety of reports to determine how offcers are performing on their x-ray duties.
- Input data collected into the PMIS.
- Collect data and generated various reports on spreadsheets that were used during the Senior Leadership Team (SLT) meeting with the FSD.
- Expert on Standard Word Processing and Standard Presentation Software.
Payroll & Scheduling Assistant
Transportation Security Administration
Miami, FL
10.2018 - 10.2019
- Maintained payroll information by calculating, collecting and entering data.
- Managed payroll data entry and processing for over 1200 employees to comply with predetermined company guidelines.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Researched and resolved time discrepancies.
- Processed payrolls on regular basis for more than 1200 employees locally.
- Verified timekeeping records and handled any discrepancies with employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed scheduling functions. Assisted in the effective operation of the Academic Services.
- Responsible for the operation and administration of all scheduling matters. Responsible for accurate scheduling of all programs and maintaining accurate scheduling records. Providing statistics related
programs and scheduled sections. Providing the admission, registration and assessment officers with data needed to perform their jobs effectively. - Performed a combination of difficult and routine, multiple and varying assignments in support of management efforts to evaluate, administer, and always improve the efficiency, effectiveness, and
productivity of the Payroll processes as well as other programs. - Reviewed, audited, reconciled, corrected and updated payroll prior to transmission to ensure proper pay calculations, tax calculations, and general ledger/treasury processes are performed completely,
accurately and in compliance with company policy, federal, state and local regulations. Skilled SME; one stop shop, resolved all problems and work issues without the assistance of a manager or higher band employee or more experienced employee. Work is reviewed periodically to ensure policy compliance and alignment with requirements and is always at the highest standard of excellence. - Supervised staff to enter time-card data and assist timekeepers with difficult time and attendance
issues. - Certified time-cards and corrections each pay period and conducted random audits.
- Served at times as a lead and provided advice and guidance to junior staff, managers, SLT, and numerous employees on the most complex payroll issues. Examined pay changes and employee
requests and made appropriate changes to master records that served as a basis for pay and leave computation and impact the disbursement of pay. Answered a large amount of requests from staff and employees, and provided expert advice to employees, supervisors, financial management specialists, and human resources specialists on rules, regulations, and procedures relating to pay, including unusual situations where the guidelines require considerable interpretation and/or research of past
precedents. - Guided in year-end payroll processes: company specific activities, compliance activities, year audits.
- Expert within Metrics, compiled, tracked, and analyzed data to leverage technology and enhance payroll process. Applied vast experience and advanced knowledge of analytical techniques, metrics, advanced computer skills, and methods to perform numerous administrative and analytical duties in support of TSA field operations. Regularly provided written and oral explanations and presentations of organizational policies, analytical processes, procedures and innovative solutions to the enhanced
payroll process. - Perform payroll processing activities, including compute wage and overtime payments, calculate and record involuntary and voluntary deductions.
- Expert on Standard Word Processing and Standard Presentation Software.
- SME who assists the Senior Leadership Team (SLT), Managers and employees in all Payroll issues,
closing out each pay period, and evaluating various programs and their effectiveness in delivering services. - Supervised and trained my team in how to use Microsoft software.
- Developed multiple contingency plans on how to ensure Payroll was closed on time and schedules were accurate in eTAS
- Monitored/Supervised the progress of multiple projects. Covered as the Executive Assistant to the Assistant Federal Security Director of Screening (AFSD-S).
- Conducted regulatory inspections and placed requisition form orders.
- Tracked record of managing time to meet department, production and general agency schedules.
- Proven record of producing accurate, professional and perfect documents in a timely manner.
- Assistant to the Scheduling Operations Officer that manages a Scheduling Division that serves more than 1500 employees.
- Applies and follows Standard Operating Procedures when performing and completing administrative duties within the Scheduling Operations Office.
- Manages and reviews the day-to-day operational schedules related to screening functions.
- Assists to create, collect, distribute and award separate shift bid schedules (baggage/screening checkpoints, Full-time & Part-time and Training Instructors) within guidelines set by the Collective
Bargaining Agreement and TSA Management Directives. - Creates a semiannual schedule bid for over 1500 employees.
- Created and reviewed drafts of Local Shift Bid Guidance on an annual basis using Microsoft Word.
- Supervised and mentored the Terminal Administrative Assistants (TAA) and ensured that the tasks they are entrusted with are being completed on a daily basis.
- Oversaw with coordinating the day-to-day operational activities related to screening functions at an assigned airport.
- Supervised and trained others on the progress of projects, programs and plans.
- Supervised and trained others on how to determine resource requirements for project completion.
- Easy going and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
- Makes clear and convincing oral presentations to a team of twelve (12) detailed to the Scheduling and Payroll Department; listens effectively and clarifies information as needed; facilitates an open
exchange of ideas and fosters an atmosphere of open communication. - Ensures budget compliance by developing and analyzing data and metrics, while researching and verifying operational effectiveness.
- Coordinated with Transportation Security Managers for evaluation and input on schedules based on operational need and analysis of productivity and effectiveness.
- Supervised and trained others on how to convey written technical information in a persuasive and easily understood manner.
- Supervised peers on adhering to professional and organizational guidelines when creating written communications.
- Interprets policy guidance and provides assistance to managers and employees in interpreting how this guidance should be applied to assigned including new approaches/interpretations consistent with
underlying statutory or higher authority directives. Provides authoritative policy interpretations on systems design and associated requirements. - Assistant to the Scheduling Operations Officer that manages a Scheduling Division that serves more than 1500 employees.
- Applies and follows Standard Operating Procedures when performing and completing administrative duties within the Scheduling Operations Office.
- Manages and reviews the day-to-day operational schedules related to screening functions
- Prepared and reviewed a variety of different reports related to finance and payroll recommending improvements to systems within individual and processes to improve operational efficiency.
- Expresses facts and ideas in writing in a succinct and organized manner.
- Assists to create, collect, distribute and award separate shift bid schedules (baggage/screening checkpoints, Full-time & Part-time and Training Instructors) within guidelines set by the Collective
Bargaining Agreement and TSA Management Directives. - Identified and proposed various solutions to complex problems received on a weekly basis where previous studies and established techniques require modification and adaptation. Independently reviewed policies and precedents in order to make recommendations for applying them to sensitive or
controversial cases or problems and to ensure all policies were followed. - Creates a semiannual schedule bid for over 1500 employees.
- Assists Senior Leadership with any administrative requests (e.g. schedule changes, payroll inquiries, advanced computer assistance, filing, records, and copies).
- Compiled and analyzed various spreadsheets and reports that displayed complex accounting data and used that report to ensure employees were accurately getting paid.
- Researched and analyzed different policies and procedures involving finance and payroll. Provided advice to various employees and guided a multitude of individuals who were misguided with
inaccurate information and led them to proper guidance.
The Officer Performance Team (Special Assignment)
Transportation Security Administration
Miami, FL
08.2017 - 10.2018
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Tracked over 1,400 officers and place them all under appropriate supervisor to rate them, based on RDO pattern.
- Ensured that all employees are rated fairly amongst other Supervisors and that all scores submitted at the end of the rating cycle are submitted on time per Headquarter standards.
- Conducted random audits on supervisors to ensure compliance with TOPS and EPMP folders.
- Generated non-completion reports based on airport status and sent to AFSD, DFSD, Managers and Supervisors in the airport.
- Created and managed an iShare for MIA dedicated to TOPS for easy access on upcoming deadlines and important information.
Lead Transportation Security Officer
Transportation Security Administration
Miami, FL
07.2016 - 05.2017
- Safeguarded transportation operations at commercial airports.
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
- Identified potential airport security concerns and completed more in-depth checks as part of investigation.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Managed team of 25 trained security professionals
- Screened over 1000 passengers per day by verifying ID's and boarding passes.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Performed pat-downs to look for unauthorized materials and weapons.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Performed operational maintenance and calibration of all screening equipment.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Conducted regular patrols of key areas to spot and control security concerns.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Provide front line security to all air travelers. Work in close relations with Managers and Supervisors to run the security operation effectively.
- Played a Pivotal part in the walk-around with the Deputy Assistant Field Security Directors in regards to checkpoint configuration.
- Provided input to the DAFSDs on possible TAA offices.
- Provided assistance to both supervisors and managers concerning a variety of different matters, such as employee performance, promotions, reassignments, awards and Floor operation.
- Documented and responded to security breaches and emergency situations at the checkpoint.
- Partnered with upper level management to assist with incidents, preparing incident reports and other documents required to solve the matter.
- Supervised and coached co-workers with proper screening procedures.
- Monitored the checkpoint and provided hourly status updates to Senior Leadership.
- Implemented agency procedures, and ensured that public safety is upheld following proper protocols (SOP).
- Diagnosed opportunities for improvement to run a more effective security operation by maximizing all officers.
- Analyzed checkpoint throughput and identified work around for breaks and briefings.
- Managed checkpoint data, wait time, passenger flow, and queue status, lost and found, exception reports as well as maintained open lines of communication with supervisors, officers and airport
stakeholders. - Responded to incidents that require immediate attention from MCC and the use of Performance and Results Information System (PARIS).
- Identified and responded to threats and violations to minimize threat to aviation.
- Analyzed threats to determine when Law Enforcement assistance is necessary.
- Oversee security team on a daily basis. Identify, distribute and balance the workload and tasks among employees in accordance with established workflow and skill level. Make adjustments to
accomplish workload in accordance with established priorities. - Enforce the uniform and appearance policy
- Guide, coach, and develop officers in acquiring skills and experience needed to identify and mitigate security threats by maintaining an environment that encourages officers to use critical thinking skills.
- Implement security screening procedures and alarm resolution in accordance with TSA objectives and directives and which protect the traveling public.
- Engage in continuous development of critical thinking skills, necessary to mitigate security threats, by identifying, evaluating and applying appropriate situational options and approaches.
- Proactively seek out information regarding terrorist threats and disseminates information quickly by leveraging his/her network and available resources.
- Operate various equipment such as walk-through metal detector, Explosive Detection System, Explosive Trace Detection System, X-Ray and ATR.
- Participate in information briefings concerning security-sensitive or classified information to include assisting with daily briefings.
- Perform computations to solve practical problems by choosing appropriately from a variety of mathematical techniques.
- Encourage creative tension and differences of opinion anticipate and take steps to prevent counterproductive confrontations.
Terminal Administrative Assistant
Transportation Security Administration
03.2016 - 05.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Leveraged accounting software to manage expenses and keep track of finances.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Provided administrative support to both the Scheduling Department and Human Resources Payroll Department. Assisted to effectively manage officer’s timecard to ensure they got paid correctly. Made corrections to current and previous pay periods, when necessary to avoid any payroll discrepancies.
- Work in close relations with the Assistant Field Security Director and Deputies to give constant updates on the Terminal Administrative Assistant pilot program.
- Assist to effectively manage officer’s timecard to ensure that they get paid correctly with no anomalies.
- Make corrections to current and previous pay periods, when necessary to avoid any payroll discrepancies.
- Performed random audits to address payroll issues addressed by Senior Leadership.
- Supervised data entry into eTAS/Kronos database and monitored the filing process.
- Acquired officer documents and relayed it to their managers for approval.
- Partnered with Supervisors and Managers to ensure payroll data was entered accurately.
- Created, distributed and maintained rosters and schedules for employees to attend required training.
- Maintained system of record for employee leave (Staff Admin/eTAS/KRONOS/Workforce Central).
- Created and distributed employee attendance reports using system of record for employee leave (StaffAdmin/eTAS/KRONOS/Workforce Central).
- Produced reports to reflect training attendance percentages.
- Processed entries and Time & Attendance (T&A) sheets for new employees.
- Reviewed timecards for all missing documents or discrepancies.
- Trained newly promoted Terminal Administrative Assistants.
- Prepared reports for Managers, Deputies and AFSD’s regarding employee attendance.
- Conducted general administrative duties, such as ?ling and uploading employee documents into their files.
- Detected multiple payroll deficiencies and corrected them before the close of payroll to avoid discrepancies in officer’s pay.
- Assisted the agency with throughput, attendance reports to better assist with weekly projections requested by the FSD.
- Assisted in generating a report to determine how officers are performing on their x-ray duties.
- Assisted in inputting data collected into the PMIS.
- Collect data and generated various reports on spreadsheets that were used during the Senior Leadership Team (SLT) meeting with the FSD.
- Assisted the agency with throughput, attendance reports to better assist with weekly projections requested by the FSD.
- Developed the excel Checkpoint Reporting Tool (CRT). A database used to determine throughput per hour.
- Assisted with troubleshooting and fixing any existing issues with the current CRT, so that the Miami Coordination Center (MCC) and checkpoint areas can accurately input their throughput numbers
hourly. - Assisted in generating a report to determine how o?cers are performing on their x-ray duties.
- Assisted in inputting data collected into the PMIS. Collect data and generated various reports on spreadsheets that were used during the Senior Leadership Team (SLT) meeting with the FSD.
- Served as lead and provided advice and guidance to senior and junior staff, managers, SLT, and numerous employees on the most complex payroll issues. Examined pay changes and employee
requests and made appropriate changes to master records that served as a basis for pay and leave computation and impact the disbursement of pay. Answered a large amount of requests from staff and employees, and provided expert advice to employees, supervisors, financial management specialists,
and human resources specialists on rules, regulations, and procedures relating to pay, including unusual situations where the guidelines require considerable interpretation and/or research of past precedents. - Maintaining related records and reports and prepare different ad hoc reports for SLT, management upon request; in response to audit, metric performance, and in support of day to day requests.
- Perform payroll processing activities, including compute wage and overtime payments, calculate and record involuntary and voluntary deductions, process terminations and determining appropriate state.
- Review, audit, reconcile and correct/update payroll prior to transmission to ensure proper pay calculations, tax calculations, and general ledger/treasury processes are performed completely,
accurately and in compliance with company policy, federal, state and local regulations. - Performs a combination of difficult and routine, multiple and varying assignments in support of management efforts to evaluate, administer and always improve the efficiency, effectiveness, and productivity of payroll.
Scheduling Operations Officer (Collateral)
Transportation Security Administration
07.2014 - 05.2017
- Motivated and trained employees to maximize team productivity.
- Performed scheduling functions. Assisted in the effective operation of the Academic Services. Responsible for the operation and administration of all scheduling matters. Responsible for accurate
scheduling of all programs and maintaining accurate scheduling records. Providing statistics related programs and scheduled sections. Provided the admission, registration and assessment officers with data needed to perform their jobs effectively. - Oversaw the duties as the Executive Assistant to the Assistant Federal Security Director of Screening
- Conducted regulatory inspections and placed requisition form orders.
- Tracked record of managing time to meet department, production and general agency schedules.
- Proven record of producing accurate, professional and perfect documents in a timely manner.
- Reviewed and approved shift trades among officers.
- Trained, mentored and supervised new collaterals within the Scheduling Department.
- Partnered closely with managers and Deputy Assistant Field Security Director’s to ensure accuracy with schedules.
- Coordinated with my team the inputting of officer leave requests in eTAS.
- Trained others on the importance of maintain integrity in data entry.
- Created training schedules and advised employees on the days they were to report.
- Demonstrated ability to converse changes to the schedule and positively make the best decisions as to not adversely impact the operation.
- Conveyed the ability to prioritize multiple tasks.
- Demonstrated the ability to carry out and train immediate PC functions including spreadsheets, formulas, functions, tables, merges, queries, and special reports.
- Demonstrated the ability to maintain positive interpersonal relationships.
- Administered work order and completions
- Performed inventory reductions and scheduling projects.
- Created and reviewed drafts of Local Shift Bid Guidance on an annual basis using Microsoft Word.
- Access the ability to use Microsoft Excel, Access, PowerPoint and iShare to create charts, graphs, and tables for complex data analysis, tracking, and presentation of information (reporting). Organize and maintain historical records of all Scheduling documents for previous years (e.g. Shift Bid, travel
documents, schedule changes, trade requests, training attendance, and roster sheets). - Coordinated the annual/semiannual schedule bid for over 1,500 employees.
- Guided employees with issues they encountered regarding schedules due to Military deployment, FMLA, religious beliefs, continuing education, and hardship requests.
- Conveyed a multitude of technical information to my team to ensure things were handled accurately.
- Responded to a multitude of inquiries regarding concerns within my team.
- Listened and interacted effectively with my team to ensure cohesiveness.
- Expert on Standard Word Processing and Standard Presentation Software.
- Supervised and trained my team in how to use Microsoft software.
- Monitored/Supervised the progress of multiple projects.
Payroll (Collateral Assignment)
Transportation Security Administration
Miami, FL
01.2016 - 03.2016
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls and implementation of policy change.
- Monitored employee timecards and ensured each individual was paid accordingly.
- Developed daily exceptions on officer’s timecards to correct anomalies before the end of the pay period.
- Created OPM-71 documents for officer’s and facilitated them to managers for approval to ensure all anomalies were cleared.
- Provided administrative support to all of Senior Leadership.
- Executed the closing of payroll of over 1,200 employees.
- Created a spreadsheet and monitored officer’s placed on Sick Leave Restriction and facilitated callout reports to managers.
- Made clear and convincing oral presentations to individuals or groups within the payroll team; listened effectively and clarified information as needed, so that all within the team were on the same
page; facilitated an open exchange of ideas and fosters an atmosphere of open communication. - Reviewed and managed work hours per employee.
- Guided and assisted employees with issues involving paychecks and/or missing hours.
- Perform payroll processing activities, including compute wage and overtime payments, calculate and record involuntary and voluntary deductions, process terminations and determining appropriate state
- Review, audit, reconcile and correct/update payroll prior to transmission to ensure proper pay calculations, tax calculations, and general ledger/treasury processes are performed completely,
accurately and in compliance with company policy, federal, state and local regulations. Skilled SME; one stop shop, resolved all problems and work issues without the assistance of a manager or higher band employee or more experienced employee. Work is reviewed periodically to ensure policy compliance and alignment with requirements and is always at the highest standard of excellence. - Identifies and proposes solutions to complex payroll problems where previous studies and established techniques require modification and adaptation. Independently reviews policies and
precedents in order to make recommendations for applying them to sensitive or controversial cases or problems. - Expressed facts and ideas in writing in a succinct and organized manner.
- Work activities typically support multiple projects/programs and contribute to one or more organizational units and major subdivisions.
Transportation Security Officer
Transportation Security Administration
Miami , FL
08.2011 - 07.2015
- Identified potential airport security concerns and completed more in-depth checks as part of investigation.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Conducted regular patrols of key areas to spot and control security concerns.
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Safeguarded transportation operations at commercial airports.
- Attained a vital role in the front-line security of transportation operations out of Miami International Airport (MIA) by screening both persons and property for the presence of Improvised Explosive Devices (IEDs), weapons, and prohibited items.
- Acquired specific knowledge in explosives from a variety of explosive chemicals to the various components and inner workings of an IED.
- Operated at a Supervisory level, while they were on break.
- Mentored, supervised and trained newly hired employees on their job functions.
- Coordinated closely with Senior Leadership to ensure outstanding customer service while maintaining the highest possible level of security for passengers, crew-members, and everyone involved in the day-to-day operations at MIA.
- Enhanced the Passenger Support Specialist (PSS) program by providing around the clock assistance to passengers, in need of help/guidance during the screening process, to include wounded warriors, military personnel, those in need of religious accommodations.
- Partnered with both ICE and CBP to safely secure inmates and/ or aliens being transported out of the country.
- Utilized different techniques provided by the Administration to identify threats posed to the public safety and national security.
- Fostered great people skills to earn passenger trust and the ability to calm down irate passengers.
- Qualified in Itemizer Explosive Trace Detection, CTX Explosive Detection System, Smiths at Explosive Detection System, and various forms of pat-down and other search techniques.
- Perform screening of passengers and their properties to ensure that no prohibited items get on the aircraft.
Education
Associate of Arts - Criminal Justice
Broward College
Davie, FL 05.2011 - 05.2014
Skills
Audits
Additional Information
Clearance: SECRET (08/2011 – Present).
TSA MIA Purchase Ordering Official (OO)
TSA MIA Primary Funds Certifier
Occupant Emergency Plan POC
Proficient in several job-related programs such as Sensitive Security Information.
Subject Matter Expert with Microsoft Windows XP, VISTA OS and Microsoft Office Programs such
as Microsoft Office Word 2007-2020, Microsoft Office Excel 2007-2020, Microsoft Office
PowerPoint 2007-2020, Microsoft Access and Microsoft Outlook.
Cash Award – 05/12, 12/13, 12/14, 12/15, 12/16, 12/17, 12/18, 12/19, 12/20, 12/21
Excellent writing and communication skills in both English and Spanish.
Software
Timeline
Financial Specialist
Transportation Security Administration
04.2021 - Current
Property Custodian (Temporary)
Transportation Security Administration
05.2020 - 08.2020
Program Assistant (Finance & Travel)
Transportation Security Administration, TSA
10.2019 - 04.2021
Business Analytics & Metrics (Special Assignment)
Transportation Security Administration
05.2019 - 10.2019
Payroll & Scheduling Assistant
Transportation Security Administration
10.2018 - 10.2019
The Officer Performance Team (Special Assignment)
Transportation Security Administration
08.2017 - 10.2018
Supervisory Transportation Security Officer
Transportation Security Administration
05.2017 - 11.2019
Lead Transportation Security Officer
Transportation Security Administration
07.2016 - 05.2017
Terminal Administrative Assistant
Transportation Security Administration
03.2016 - 05.2017
Payroll (Collateral Assignment)
Transportation Security Administration
01.2016 - 03.2016
Scheduling Operations Officer (Collateral)
Transportation Security Administration
07.2014 - 05.2017
Transportation Security Officer
Transportation Security Administration
08.2011 - 07.2015
Associate of Arts - Criminal Justice
Broward College
05.2011 - 05.2014
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