Giovanni Ferrara
Franklin, Ma,MA
Summary
A business-oriented employee with 17+ years of experience who exudes confidence, as well as knowledge in the field of business management. Consistently maintains a tireless desire and attitude to promote business growth. Ability to manage personnel effectively within a business by exploiting overseen lucrative niches within the company. Displays positive reinforcement in the company allowing employees to gain excitement in their personal field. As always, leading by tremendous example providing the team to strive each day for excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Ferrara Landscape and Design
01.2018 - Current
Manager/Property
Ferrara Realty
01.2009 - Current
- Collect money owed.
- Maintain proper cleanliness of all buildings and surrounding property.
- Engage in a positive and professional customer relationship.
- Perform hands-on tasks in the areas of Carpentry, Landscaping, Masonry, etc.
Machinist
Hutchinson Aerospace
09.2023 - 04.2025
- Led design and development of aerospace components, ensuring compliance with industry standards.
- Mentored junior engineers on project execution and problem-solving techniques.
- Streamlined engineering processes, enhancing operational efficiency and reducing lead times.
- Collaborated with cross-functional teams to integrate innovative solutions into existing systems.
- Conducted thorough analyses of aerospace systems, identifying areas for improvement and optimization.
- Implemented quality control measures that improved product reliability and performance metrics.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Participated in formal internal design reviews of proposed products and components.
- Provided input to team lead regarding areas for process and procedural improvement.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
- Improved energy efficiency in manufacturing processes by redesigning mechanical systems and components.
- Developed comprehensive maintenance schedule for critical machinery, extending equipment lifespan and minimizing production delays.
- Achieved significant cost savings in material usage through development and application of innovative recycling program.
- Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
- Led cross-functional teams to innovate on product design, enhancing user experience and functionality.
- Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.
- Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
- Streamlined project delivery processes, implementing agile methodologies that improved team collaboration and efficiency.
- Trained and mentored junior engineers, providing guidance and direction.
- Collaborated with other departments to facilitate successful project completion.
- Assisted in developing cost-effective solutions to engineering problems.
- Developed and implemented procedures to verify compliance with engineering standards.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Performed complex calculations to analyze and optimize engineering processes.
Team Leader
Cytiva
11.2020 - 07.2022
- Leading team by example. Organizing strategies to improve production, while overseeing total production in each clean room day to day.
- Making sure the quality of the products made are 100% up to company standards.
- Keeping the Team on track and providing Proper guidance to each employee.
- Above all, providing an exciting yet positive work environment.
- Trainer on A,B,C,J,AKTA,and Perfusion Lines.
- Further Responsibilities
- Delegate Associate’s to each cell therapy line to sustain the best possible production team for each line and day.
- Conduct morning meetings with the team to provide updates on each line and instruct the team to each product they will be assembling.
- Help each line and associate’s to sustain the best product.
Manager
Ferrara's Market
06.2012 - 01.2020
- Monitor customer relations.
- Delegate responsibilities and direction for others.
- Manage book keeping.
- Maintain and model cleanliness.
- Provide exemplary customer service.
- Demonstrate an ability to handle more than one task at a given time.
Manager
Anheuser Busch
05.2016 - 08.2016
- Arranged Anheuser Busch promotions with clientele.
- Organized and promoted products to consumers in a proficient and accurate way.
- Delivered great personable skills in order to sell a product to consumers.
Sales
Anheuser Busch
05.2016 - 08.2016
- Merchandiser
- Draught Specialist
- Performed day to day customer relations providing the sales of products as well as catering to delivery needs for clientele.
- Provided clientele with proper merchandise promoting our product as well as installing the product on hand.
- The installation and or the fixing of draught beer lines.
- Maintain and equipped proper faucets on hand on a regular basis, also promoted the appropriate cleanliness in and out of draught lines.
- Fixed components involved in draught systems in and out of customers Walk-In coolers.
Barback, Food
Incontro
01.2008 - 05.2013
- Communicated with customers face to face.
- Practiced effective time management.
- Networked with customers to promote return business and new opportunities.
- Provided exceptional customer service and ensure customer satisfaction.
- Promoted food and beverages when engaging with customers.
Education
Associates Degree - Business Management
Massasoit Community College
Brockton, MASkills
- Standard aptitudes of accounting, finance, problem resolution, professional documentations, customer service, operations management, business statistics, business forecasting, sales, marketing, Microsoft Office, well-developed entrepreneurial skills, and a personable attitude
- Customer relations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
- Staff management
- Project estimating
- Team oversight
- Negotiation
- Sales leadership
- Employee development
- Regulatory compliance
- Talent development
- Quality management systems
- Crisis management
- Process optimization
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Customer service management
- Effective leader
- Goal setting
- Employee scheduling
- Staff training/development
- Delegating work
- Performance improvement
- Employee motivation
- Hiring and onboarding
- Operations oversight
Certification
- CPR Certified
- EMS Certified
- Clean Room Sweeper Certified(Emergency Protocol Evacuating Employee’s)
- Real Estate Certificate November 2018
Most productive CNC boats provider
I am Very motivated and a professional employee. I strive for greatness for myself and my company. Im responsible and reliable. And come to work with a smile. I work hard and I strive for better.
Timeline
Machinist
Hutchinson Aerospace
09.2023 - 04.2025
Team Leader
Cytiva
11.2020 - 07.2022
Owner
Ferrara Landscape and Design
01.2018 - Current
Manager
Anheuser Busch
05.2016 - 08.2016
Sales
Anheuser Busch
05.2016 - 08.2016
Manager
Ferrara's Market
06.2012 - 01.2020
Manager/Property
Ferrara Realty
01.2009 - Current
Barback, Food
Incontro
01.2008 - 05.2013
Associates Degree - Business Management
Massasoit Community College