Giovanni Flores Esquivel
Dallas,TX
Summary
Dynamic retail professional with extensive experience at Daiso USA, excelling in shift leadership and inventory control. Proven ability to coach and mentor staff while enhancing customer satisfaction. Skilled in POS systems and cash handling, consistently maintaining a well-organized environment to drive sales and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead/Assistant Manager
Daiso USA
01.2025 - Current
- Enforced company policies and regulations with employees.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Store Lead
Burlington
03.2023 - 12.2024
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Clerk
QuikTrip
04.2024 - 09.2024
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, and locate items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Lake Highlands High School
9449 Church Rd, Dallas, TX 7523803-2023
Skills
- Coaching and mentoring
- Shift leadership
- Product restocking
- POS systems
- Sales transactions
- Refund handling
- Point of sale proficiency
- Money handling
- Inventory control
- Multitasking and organization
Certification
- Food Handlers Certification
- Texas Alcoholic Beverage Commission
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I have a passion for photography and editing photos
- Currently working on building My portfolio
Timeline
Shift Lead/Assistant Manager
Daiso USA
01.2025 - Current
Clerk
QuikTrip
04.2024 - 09.2024
Store Lead
Burlington
03.2023 - 12.2024
High School Diploma -
Lake Highlands High School