Giovanni Galvez

Security Clerk:

• Performed Security Manager responsibilities for 1,100+ personnel with operational proficiency using JPAS and DISS
• Accomplished vital tasks in upkeeping personal information and security clearances, liaising between joint DoD members and FBI officials during investigations and security protocols.
• Successfully supported higher officials in meeting and exceeding standards for office administrative requirements for inspections
• Developed an Excel based tracking program used to monitor all unit personnel security clearances and investigations, allowing for continuous monitoring and timely follow ups during initiations, investigations, and reinvestigations.
• Self-taught and administered myself access to DISS which allowed for initial integration of the program into the unit security manager protocol and provided access to other necessary personnel, to include the unit battalion commander.

Intelligence Analyst:

• Produced intelligence products by gathering interagency information and disseminated the end products to necessary decision-making officials in a timely and accurate manner.
• Systematized the creation of intelligence products while leading a team of analysts to translate intelligence to mission critical briefings received by higher level.
• Presented classified and unclassified briefs to key personnel, to include foreign representatives and senior military leadership on intel matters.
• Assembled and supervised a team of UAV/drone operators to conduct reconnaissance capable of providing vital overhead imagery and communicate effectively during missions

• Coordinated food orders for more than 100 customers a day to ensure timely and efficient delivery to guests while upholding high quality of food standards.
• Visually inspected each dish being sent out, paying attention to detail and certifying each dish was being presented aesthetically and correctly.
• Ensured food safety and environment sanitation policies were kept up to OSHA regulations throughout the workday.
• Executed the point of contact between Front of the House and Back of the House staff to effectively ensure proper communication between both parties.
• Successfully communicated with customers by presenting menus; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and paying attention to food allergies.
• Finalized financial transactions using a digital point of sale system and verified accurate money exchange, even during peak attendance times.
• Consistently exceeded sales goals by efficiently managing sections and multi-tasking.

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
• Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
• Increased sales by offering advice on purchases and promoting additional products.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Implemented brand marketing and sales campaigns.